Operations

When Malware Strikes, is Your CU Safe?

April 01, 2008
When Malware Strikes, is Your CU Safe? April 1, 2008 By Ryan Sherstobitoff The financial services industry is the primary target for hackers and malware writers whose main objective is to infiltrate systems and gain access to consumer information. With the lure of access to personal records and financial assets,... READ MORE

ID Theft: Stay Secure in 2008

April 01, 2008
ID Theft: Stay Secure in 2008 April 1, 2008 By Bryan Ansley Every year technology gets smaller, slicker, and faster, and consumers expect the latest and greatest. The boom box became the iPod mini. The cordless phone became the Razr. The desktop computer became the MacBook Air, or even the... READ MORE

Stay Ahead of the Bad Guys

April 01, 2008
Stay Ahead of the Bad Guys April 1, 2008 By Karen Bankston Information security challenges are continuous and ever-shifting. Hackers and identity thieves constantly are looking for ways to infiltrate the data systems of credit unions large and small, and members' accounts. Federal regulations, such as the Gramm-Leach-Bliley Act and... READ MORE

Balance Info Security and Member Service

April 01, 2008
Balance Info Security and Member Service April 1, 2008 By Cathy Fleming Keeping ahead of high-tech fraud is a battle involving hardware, software, and old-fashioned common sense, say credit union executives battling phishers, pharmers, and other Internet bandits. But how can credit unions ensure security without sacrificing member service? "It's... READ MORE

Join the 'B-Word' Fray

April 01, 2008
Join the 'B-Word' Fray April 1, 2008 Editor's note: Comments posted here are in response to this month's Instant Poll and the articles, Stop Using the ‘B-Word' and There's Nothing Wrong With the ‘B-Word' . Join the B-Word fray: Tell us what you think . Sell CUs' Advantages No, we... READ MORE

Three Ways to Fight Online Fraud

March 01, 2008
Three Ways to Fight Online Fraud March 1, 2008 By Tom Miltonberger Despite continued investment in online fraud prevention technologies, many credit unions' member accounts continue to be vulnerable to cyber crime. Three best practices decrease a credit union's vulnerability to online fraud: 1. Invest equally in back-end and front-end... READ MORE

Beware the Accidental Saboteur

March 01, 2008
Beware the Accidental Saboteur March 1, 2008 Most organizations—even vibrant ones operating with little noticeable dysfunction—are filled with saboteurs, according to Quint Studer. Employees at every level do small, seemingly insignificant things to sabotage their own success, he says. "Even the best leaders and the most dedicated, hardworking employees do... READ MORE

Bankruptcy Prevention by Committee

March 01, 2008
Bankruptcy Prevention by Committee March 1, 2008 For nearly 20 years, a group of Michigan credit unions has banded together to put on a free workshop each year to educate members about alternatives to bankruptcy, how to prevent mortgage foreclosure, and other matters, says Fran Gibelyou, branch manager for Family... READ MORE

Compliance 2008: A to Z

March 01, 2008
Compliance 2008: A to Z March 1, 2008 By CUNA's compliance attorneys Editor's note: Many of the links in this article are available only to CUNA members . From risk A ssessment to Reg Z , a wide range of regulatory developments, examiner concerns, and potential congressional action will affect... READ MORE

Disaster Planning: How to Protect Your CU

March 01, 2008
Disaster Planning: How to Protect Your CU March 1, 2008 By Mike Retelle Disasters can strike in many forms. Floods, fires, earthquakes, acts of terrorism, data breaches—even the sudden departure of a CEO—all can disrupt your credit union's services and, in severe cases, cease operations altogether. Yet, it's easy to... READ MORE

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