Operations

Swindlers 'Party On' During Tough Economy

September 25, 2009
By Lora Kloth The recession may be waning, but it has invited scammers to throw what some call a “fraud party.” Fraud increases during recessions, and this downturn is no different. According to a recent report from The Network Inc. , a Norcross, Ga., firm that runs compliance and corporate-governance... READ MORE

Differentiate Cards With Merchant-Funded Rewards

September 25, 2009
By Kelly Passey How competitive are credit card rewards today? A recent report showed that consumers search online for the best credit card rewards 514,610 times a month, according to Orange Soda , an online marketing company based in American Fork, Utah. Add 8,200 searches made specifically for debit rewards... READ MORE

Contemporary Governance Mitigates Lawsuits

September 25, 2009
Since we've all had a front-row seat to the recession, it’s easy to relate to the economic impact it’s had on us professionally and personally. These unprecedented and unpredictable times have put corporate governance at the forefront for credit unions and their boards of directors. READ MORE

Contactless Cards: Lower Risks and Raise Rewards

September 25, 2009
Advancements in payment technologies continue to offer speed and convenience for members. But at the same time, fraudsters have become more resourceful in their abilities to penetrate these new devices. READ MORE

Accounting vs. Reality

September 23, 2009
Bill Hampel Accounting rules turned a bad financial crisis into a horrible one. Some of my best friends are accountants. I know and like many accountants from credit unions around the country. Our chief financial officer is a certified public accountant and a fine person, although she does have a... READ MORE

Community Conference Is for All CUs

September 23, 2009
CUNA’s Community Credit Union &Growth Conference isn’t just for community credit unions. It’s for every credit union looking to capture membership potential. The conference, Oct. 21-24 in Las Vegas, will explore a diverse range of topics, including: • Community credit union best practices; • Reaching out to Hispanics; • Targeting generation Y; • Financial... READ MORE

Members Get a Charge Out of Prepaid Cards

September 23, 2009
Patrick Totty Vendors offer an array of specialized card options. Brian Scott remembers when The Members Group introduced prepaid card products for credit unions. “It was about six years ago,” says Scott, vice president of sales for the Des Moines, Iowa-based company. “The primary impetus that pushed us into the... READ MORE

One of 10 Robberies Targets CUs

September 23, 2009
Among the 1,278 financial institution robberies during the second quarter of 2009, 117 occurred at credit unions, according to statistics from the Federal Bureau of Investigation (FBI). That’s far less than banks suffered during this period (1,124) but more than thrifts (26) and mutual savings banks (11). Cash was taken... READ MORE

Community Conference Is For All CUs

August 27, 2009
The Credit Union National Association's (CUNA) Community Credit Union & Growth Conference , Oct. 21-24 in Las Vegas, isn’t just for community credit unions. It’s for every credit union looking to reach out and grow their membership, including the young, ethnic groups, and the underserved. The conference spotlights credit unions’... READ MORE

Disaster Recovery: The Pressure Is On

August 27, 2009
Disaster recovery budgets will remain flat for the next few years despite rising disaster recovery pressures on organizations due to soaring downtime costs and more stringent information technology (IT) service level requirements. This will require IT professionals to do more with less, according to Symantec Corp.’s  fifth annual IT Disaster... READ MORE
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