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Five Questions You Should Ask About FFIEC Compliance
February 08, 2012
Address these questions before implementing a solution to comply with FFIEC’s Internet banking authentication requirements.
Try On Your Members’ Shoes
February 01, 2012
To understand another’s feelings, concerns, and needs, you must “walk a mile in their shoes."
Four Top Fraud Threats—and How to Fight Them
January 30, 2012
Deploy fraud awareness and prevention programs across every department.
Social Media Enhances Collections
January 12, 2012
As technology has bypassed collection regulations, questions remain about how to use new tools appropriately.
Looking Back: CU Magazine’s Top 12 Articles of 2011
January 06, 2012
Everything from CUNA’s Governmental Affairs Conference in March to the ongoing interchange debate grabbed our readers’ attention during 2011.
Six Steps To Service Recovery
January 01, 2012
If someone went viral with a negative story about your CU, it could lose scores of members.
The First Hurdle: Learn the Lingo
December 22, 2011
One of the most difficult aspects of the risk management process is learning the lingo.
December 12, 2011
The challenge for CUs is to integrate technologies, increase efficiencies, and still deliver high-touch service when members want it.
Four Steps to Robust Risk Assessment
December 09, 2011
Assessments should address what can go wrong, how, and the potential impact.
CUs in the Post-Durbin World
November 19, 2011
With smart planning and strategic investments, CUs can make the most of this regulatory environment.
Credit Union Magazine
December 2013 digital edition
Making an Impact in Motown
League Presidents Pass the Torch
CUs Can Expect Economic Tailwinds
A Look Back With Jeff Post
Survey: Young Credit Card Users are Better Credit Risks
We are looking for a strategic planning facilitator option. Does anyone have a firm or firms that they are willing to recommend?
Good list of five, with room for a 6th, i.e., avoid cheerleaders as directors. When it comes time for a constructive critical thoughts to be raised by senior governance directors, cheerleaders add no value other than making themselves feel valuable because of 'feel good' fairy dust they want to sprinkle over everything said and everything done. That's not Governance, that's Cheerleading, and it requires a change of uniform and a change of title.
Great advice Barry! -Mary Ann Schlung Colorado Credit Union
I had the pleasure to attend this year conference. Josh was dynamic speaker. Love the "why" message.
Amen, Amen, Your financial well being has a lot to do with the time of your birth. I used to envie those guys at Employers Insurance who came home from WWII and stepped right into a growing economy full of opportunities. Never gave much thought tot he fact that their "opportunities" occurred because they had survived the Depression and hadn't been among those killed in action in the Great War. They wer, frankly, in short supply.
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