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CU Branches Evolve to Meet Members' Needs
July 19, 2013
Four CUs discuss changes designed to elevate staff efficiency, reduce costs, and improve member service.
Fee or Free? Let Members Choose
July 19, 2013
‘Menu-based’ pricing helps CUs generate income in a fee-averse environment.
Win the Battle for Members' Wallets
July 16, 2013
Technology has changed the delivery of financial services to consumers, opening the door for outside competition.
Market the Debit Difference
July 16, 2013
Improved data analytics and segmentation tools give credit unions the ability to identify and target member segments with relevant offers.
Public Debt and GDP
July 15, 2013
The pace of U.S. economic growth continues to lag long-run norms.
Emerging Loss Trends Threaten CUs' Financial Health
July 08, 2013
CUs are becoming more susceptible to emerging loss exposures, according to CUNA Mutual Group's Roger Nettie.
Debit Boosts Revenue, Cuts Costs
July 05, 2013
Despite regulatory changes that have slowed debit card use, financial institutions stand to gain by prioritizing their programs.
Strong Membership Growth Continues at CUs
June 21, 2013
Momentum from Bank Transfer Day continues.
Federation Receives Grant for Shared Banking Platform
June 17, 2013
Federation also receives $125,000 award for leadership program.
Small CUs Seek Ways to Work Together
June 17, 2013
"As each CU disappeared we said, ‘soon, we will be next.' ’’
Credit Union Magazine
September 2014 digital edition
Leadership Q&A: Brandon Michaels
Set Up New Hires for Success: Seven Steps
Guide Members to Financial Health
Transforming the Branch Manager
Make Your Advertising Count
While I thought that the premise of the article was good, I found one point very disturbing. It is that the Visions FCU ages people off their board at age 70. I found that really offensive. It perpetuates what I believe to be the regrettable marginalization of elders in our society, and the often erroneous assumption of debility and decline after a certain chronological age. Lots of folks over 70 are leading dynamic and viable professional lives and contributing to our society. How about Warren Buffet, a number of Supreme Court Justices, Jimmy Carter, the late Nelson Mandela and the late Maya Angelou, to name but a few, along with scads of writers, academics, performers, artists, and often our friends, neighbors and colleagues. If Visions wants new people on their board, it seems as though the term limitations and a nominating committee can accomplish that without aging all people off at age 70. I think that’s so insulting. And if those were paid employment, it would be illegal. I do wish you’d have picked a different credit union to profile---one that perhaps does many of the same things, without the arbitrary age exclusion. There have to be others out there.
David, good point about the "recovering comfortably" comment. That was an editorial addition--which I'll remove.
Many good points but too rosy? Will the "Federal Reserve raise short-term interest rates 1% per year for the next three years, starting in 2015—“probably next year at this time” ? I have heard from other economist that the US government will go bankrupt if that happens due to the QE the fed has done for several years. Also it seems an exaggeration to say “We survived a heart attack,now the economy is recovering comfortably." Comfortably recovering is too ignore the economic stress that many members still live with daily that will eventually affect many credit unions.
Karan, Great article and insight. I would also recommend that you start getting those credit cards into the hands of the youth BEFORE they are in college. One of the best ways to reach this young generation is through mom and dad. Before the student goes to college, get them started with a credit card (even if mom and dad are joint on it). It's never too early to start marketing credit cards. Mark
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