Operations

Corporate Credit Union Innovations

March 01, 2007
Corporate Credit Union Innovations March 1, 2007 By Patrick Totty Corporate credit unions feel ever-increasing pressure from outside-the-industry providers given today's intensely competitive financial services marketplace. Although their close ties with and knowledge of natural-person credit unions still provides an advantage, corporates know they must prove they can deliver the... READ MORE

Focus Employees' Efforts on What Truly Matters

March 01, 2007
Focus Employees' Efforts on What Truly Matters March 1, 2007 Employees want to contribute to the bottom line, but managers don't always tell them, specifically, what they must do to achieve that, according to David Giannetto and Anthony Zecca, co-authors of the book, "The Performance Power Grid: The Proven Method... READ MORE

Innovation: Why Not Dust First, Vacuum Second?

March 01, 2007
Innovation: Why Not Dust First, Vacuum Second? March 1, 2007 Denise Gabel, new chief innovation officer at the Filene Research Institute , Madison, Wis., admits innovation can be a messy process for those seeking perfection—the two simply don't fit together perfectly. Gabel, former vice president of strategic direction at $850... READ MORE

Disaster Recovery: Three Key Lessons

February 01, 2007
Disaster Recovery: Three Key Lessons February 1, 2007 By Patrick Totty Disasters occur daily. But human nature dictates that thinking about them doesn't ride high on most credit unions' to-do lists. And given credit unions' myriad other daily concerns, it's easy to see why most credit unions don't dedicate a... READ MORE

Changing Faces on the Teller Line

February 01, 2007
Changing Faces on the Teller Line February 1, 2007 By Beth Stetenfeld It's not news that tellers often leave their jobs on the front line for positions with more prestige and pay. What is news: strategies credit unions use to reduce teller turnover--in some cases more than 50%. Credit union... READ MORE

Business Execution Round-up: Seven Companies to Learn From

February 01, 2007
Business Execution Round-up: Seven Companies to Learn From February 1, 2007 Since 2006 ended, business executives of every stripe find themselves reflecting on the past year. What went right? What went wrong? Did we make progress toward our goals? Were employees motivated and engaged? Rick Lepsinger advises learning from the... READ MORE

Credit Union Buildings Are Going Green

February 01, 2007
Credit Union Buildings Are Going Green February 1, 2007 By Paul Todd Merrill 'Green building' and 'LEED certified' are common construction industry buzzwords, and credit unions should understand these terms as they consider new facilities. But what does it mean to 'go green?' Why should credit unions care? And, finally,... READ MORE

Seven Computer Security Resolutions

February 01, 2007
Seven Computer Security Resolutions February 1, 2007 While artificial intelligence has come a long way, computer users still are the ones charged with the security of their data, networks, and computers. People at the keyboards should take seven key steps to assure the maximum possible computer and network security in... READ MORE

Prepaid Cards: The Next Profit Center

February 01, 2007
Prepaid Cards: The Next Profit Center February 1, 2007 By Bill Mathis The rapidly evolving payments industry is providing consumers with faster, more convenient and more secure access to funds than ever, while use of cash and checks continues to decline. Driving movement away from traditional paper-based transactions is the... READ MORE

What You Need to Know About Promoting Overdraft Protection

January 01, 2007
What You Need to Know About Promoting Overdraft Protection January 1, 2007 By Mike Alvey In May 2005, the Federal Reserve Board published its much-anticipated final amendments and official staff commentary to Regulation DD which implements the Truth in Savings Act. Following this release, the National Credit Union Administration (NCUA)... READ MORE
Credit Union Magazine

Credit Union Magazine

October 2014

What's Popular

Popular Stories

Recent Discussion

Your Say: Does Your CU Offer Subprime Loans?

View Results Poll Archive