Operations

Welcome, Amigos

June 01, 2008
Welcome, Amigos June 1, 2008 By Tony Malaghan Never underestimate the benefits of welcoming your credit union's new members, especially those of Hispanic descent. Whether your credit union uses letters, welcome packets, e-mails, phone calls, or a combination of strategies, welcoming efforts form the foundation of successful long-term relationships. New-member... READ MORE

Workout Strategies That Work

June 01, 2008
Workout Strategies That Work June 1, 2008 By Sharyn Alden Members behind on loan payments and facing mounting credit card debt have lives filled with stress, missed opportunities, and victimization. Credit unions are coming to the rescue with financial education and integrated financial options to help debt-burdened members improve their... READ MORE

A CFO in the Know

June 01, 2008
A CFO in the Know June 1, 2008 The Sacramento Business Journal recently honored Dave Roughton, chief financial officer (CFO) for $1.4 billion asset SAFE Credit Union , North Highlands, Calif., as CFO of the Year for medium-size businesses in the Sacramento region. Roughton, who started working in SAFE's cash... READ MORE

Review CUNA's 2007 Annual Report

June 01, 2008
Review CUNA's 2007 Annual Report June 1, 2008 Paramount objectives for the Credit Union National Association ( CUNA ) during 2007 were growth and member involvement—most notably as part of CUNA's expanded financial literacy programs, says Tom Dorety, CUNA chairman and CEO of Suncoast Schools Federal Credit Union, Tampa, Fla.... READ MORE

SAS 70 Reports Provide Peace of Mind

May 01, 2008
SAS 70 Reports Provide Peace of Mind May 1, 2008 By Alyssa G. Martin When the American Institute of Certified Public Accountants (AICPA) introduced Statement of Auditing Standards No. 70, Service Organizations (SAS 70) in 1992, many service organizations viewed it as an optional audit—an option determined by cost/benefit analysis.... READ MORE

Beware Brandjackers

May 01, 2008
Beware Brandjackers May 1, 2008 By Frederick Felman The digital world continues to be an unsafe place as criminals and hackers take advantage of well-known brands for their own profit. Phishing, cybersquatting , domain kiting , and other forms of online abuse traditionally have been concerns for large, global financial... READ MORE

CUs Seek LTR With Students

May 01, 2008
CUs Seek LTR With Students May 1, 2008 By Cathy Fleming Should credit unions offer private student loans—those made outside the federal student loan system? Some lenders say the loans are a necessity for students given shortcomings in federal student loan programs and an attractive addition to a credit union's... READ MORE

Prevent Data Breaches

May 01, 2008
Prevent Data Breaches May 1, 2008 By Eric Madison If your credit union hasn't yet managed to lose your member's Social Security, credit card, or checking account number, don't worry—it may only be a matter of time. Since January 2005, the Privacy Rights Clearinghouse has confirmed more than 215 million... READ MORE

Infuse Information Security Into IT Infrastructure

April 01, 2008
Infuse Information Security Into IT Infrastructure April 1, 2008 By Jeromie Jackson Capitalize on the rewards and minimize the risks of information technology (IT). To do so, make sure information security is ingrained in your systems—throughout each project lifecycle. While IT provides simplified user experiences, straight-through-processing, and technical agility, it... READ MORE

Stem the Data Leakage Tide

April 01, 2008
Stem the Data Leakage Tide April 1, 2008 By Andrew Plato There's a lot of talk now about data leakage protection (sometimes called extrusion prevention). Data leakage is an important information security issue facing organizations of all types. However, data leakage prevention is particularly important for financial services and health-care... READ MORE

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