Operations

Emerging Security Threats

March 30, 2010
Jennifer Garrett In this age of cyber crimes and brazen thieves, don’t let security lapses compromise members’ trust. Focus • Educate members on the latest schemes, spoofs, and scams. • Prepare staff to guard against security compromises. • Board focus: Support CU investment in preventive tools and technologies. Security is everything when it... READ MORE

Investments: What to do in a Rising-Rate Environment?

March 29, 2010
By Edward Meier Not long ago, it seemed we would never see the bottom of the economic crisis. Today, some economists are calling for a recovery in 2010 to materialize such that Federal Reserve monetary policy will become less accommodative. Without hesitation, interest rates would rise as investors speculate additional... READ MORE

Spotlight: Kelly McDonough

March 23, 2010
Who : Kelly McDonough What : President/CEO Where : First Alliance CU , Rochester, Minn. Kelly McDonough believes organizations function best when they have an engaged and inspired workforce. Companies that meet employees’ needs for work/life balance reap big rewards in productivity, commitment, and loyalty, she says. McDonough’s commitment to... READ MORE

Phony listings poison search engine results

March 23, 2010
Over 18 months, TraceSecurity  Co-founder/Chief Technology Officer Jim Stickley employed his talent for exploiting security flaws to show how easily search engine listings could be poisoned by malicious schemes. The Credit Union of Southern California in Whittier allowed Stickley to mimic its Web site as part of the experiment. “We... READ MORE

Legislative Issues of the Decade

March 18, 2010
The past decade was an active one politically for credit unions, with a major victory—the defeat of legislation that would have altered the bankruptcy code to allow judicial mortgage modification in Chapter 13 bankruptcy proceedings—punctuating the end of the decade. Other top legislative issues of the decade, according to Credit... READ MORE

Still More Strange But True CU Crime Tales

March 16, 2010

The "F-Bomb Bandit" and the "Zombie Bandit" are just two of the hundreds of criminals to target CUs.

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Excess Funds: Invest or Stay Liquid in 2010?

March 03, 2010
By Andy Swoger Substantial share growth of 10.4% and loan growth of just 2.7% in 2009 have left credit unions flush with cash during a period of extremely low investment yields. In the absence of loan demand, what options do credit unions have for excess funds? Three divergent strategies have... READ MORE

Compliance Burden Keeps Growing

February 23, 2010
Credit union boards don’t have to know all the compliance answers. But boards must be able to ask key questions to ensure their credit union is “on track” complying with laws and regulations, said Kathy Thompson, CUNA’s senior vice president/associate general counsel for regulatory compliance, during a Tuesday panel discussion... READ MORE

The Fog Is Lifting

February 19, 2010
Nader Moghaddam Time to look at the economy and regulatory changes with clear eyes. At this time last year, we arrived at our nation’s capital encased in a heavy fog of confusion and uncertainty. Issues that loomed over attendees at the Credit Union National Association’s 2009 Governmental Affairs Conference included:... READ MORE

Move Members to E-Statements

February 19, 2010
Shifting members from paper to electronic statements saves money, improves security, and helps the environment. But how can credit unions convince members to make the shift? After using giveaways to entice members to use e-statements, Directions Credit Union, Toledo, Ohio, introduced staff incentives in 2009 to promote e-statements: Staff earned... READ MORE

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