Management

Balance Info Security and Member Service

April 01, 2008
Balance Info Security and Member Service April 1, 2008 By Cathy Fleming Keeping ahead of high-tech fraud is a battle involving hardware, software, and old-fashioned common sense, say credit union executives battling phishers, pharmers, and other Internet bandits. But how can credit unions ensure security without sacrificing member service? "It's... READ MORE

Join the 'B-Word' Fray

April 01, 2008
Join the 'B-Word' Fray April 1, 2008 Editor's note: Comments posted here are in response to this month's Instant Poll and the articles, Stop Using the ‘B-Word' and There's Nothing Wrong With the ‘B-Word' . Join the B-Word fray: Tell us what you think . Sell CUs' Advantages No, we... READ MORE

There's Nothing Wrong With the 'B' Word

March 01, 2008
There's Nothing Wrong With the 'B' Word March 1, 2008 By Hans Molenaar Editor's note: This article is in response to Stop Using the ‘B' Word . I strongly argue against the position that "the public at large still associates banks and credit unions as one and the same." Nothing... READ MORE

Recruit the Best With Compensation: 12 Tips

March 01, 2008
Recruit the Best With Compensation: 12 Tips March 1, 2008 By Jeff and Linda Russell Compensation is a key human resource (HR) strategy credit unions can use to attract and retain qualified staff, according to "The Role of Compensation in Recruiting & Retaining Credit Union Staff," a white paper from... READ MORE

Bankruptcy Prevention by Committee

March 01, 2008
Bankruptcy Prevention by Committee March 1, 2008 For nearly 20 years, a group of Michigan credit unions has banded together to put on a free workshop each year to educate members about alternatives to bankruptcy, how to prevent mortgage foreclosure, and other matters, says Fran Gibelyou, branch manager for Family... READ MORE

Videos: Creative Collaboration

March 01, 2008
Videos: Creative Collaboration March 1, 2008 Partnering with Outpost Natural Foods Cooperative has given Brewery Credit Union in Milwaukee access to the co-op's 13,000 members, says Jim Schrimpf , CEO of the $30 million asset community development credit union. It also gives Outpost members the convenience of an in-store branch,... READ MORE

Be a Financial Literacy Champion

March 01, 2008
Be a Financial Literacy Champion March 1, 2008 The U.S. credit union movement is at a crossroads. For most of its more than 80 years of existence, the movement has grown steadily. But in recent decades growth has slowed, and many signs suggest the decline will continue unless the movement... READ MORE

CU Hero: CEO Keeps on Truckin'

March 01, 2008
CU Hero: CEO Keeps on Truckin' March 1, 2008 When Larry Stapleton applied for his first job fresh out of college, he didn't even know what a credit union was. The business major thought he was applying for a job at a trucking company in Kingsport, Tenn., and ended up... READ MORE

New Avenues

February 01, 2008
New Avenues February 1, 2008 By Derek Tynes A CEO transition can be an uncertain and anxious time for everyone. Addison Avenue FCU shares the HR plan that smoothed the ride. After weeks or months of searching, your board finally hires a new CEO. Is it time to relax? Hardly.... READ MORE

Meet C. Lin Hodges

February 01, 2008
Meet C. Lin Hodges February 1, 2008 Who: C. Lin Hodges What: President/CEO Where: Associated CU , Norcross, Ga. On Dec. 31, George Clarke stepped down as CEO of $852 million asset Associated Credit Union after 29 years with the credit union. Succeeding him is C. Lin Hodges, the institution's... READ MORE

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