Management

Training: Develop a Formal Needs Analysis

October 27, 2009
One tool to gauge whether your credit union’s staff training programs are on the mark is the training needs analysis (TNA), according to “Conducting a Training Needs Analysis for Your Credit Union,” a new white paper from the CUNA Human Resources/Training & Development Council . Such an analysis can help... READ MORE

Ten Meeting Pitfalls—and How to Fix Them

October 27, 2009
Meetings can be important team-building, productive, idea-generating opportunities. Or they can be a soul-crushing waste of time. Achieving the former and avoiding the latter involves avoiding these 10 pitfalls, says Kimberly Douglas, president of Atlanta-based [FireFly Facilitation] (fireflyfacilitation.com) and author of “The Firefly Effect: Build Teams That Capture Creativity and... READ MORE

Spotlight: Amy Stanton, Connex CU

October 27, 2009
Who : Amy Stanton What : Assistant vice president of marketing Where : Connex CU , North Haven, Conn. Why is the CU movement exciting? Credit unions offer a better choice for personal financial services. A lot of us work extremely hard to help consumers understand the difference between credit... READ MORE

Indemnification: What Every CU Director Should Know

October 27, 2009
By John Wallace Volunteer boards of directors have been a pillar of the U.S. credit union movement for 100 years. But in today’s increasingly litigious society, more directors find themselves the targets of lawsuits—possibly putting their personal assets at risk. To offset this trend, numerous laws allow for indemnification of... READ MORE

Executive Coaching: Develop Leaders from Within

October 27, 2009
By Suzanne Oliver Coaching has often been considered a way to improve behaviors and relationships, and to accomplish desired solutions and results. However, this is just one aspect of coaching. In recent years, coaching has become more sophisticated and has come to involve everyone from senior leadership, to mid management,... READ MORE

In Search of No-Risk Returns

October 23, 2009
James Collins Go long, go short, or drop back 10 and punt? The answer: near zero. The question? What is: a. The chance my beloved Seahawks will make it to the playoffs; b. The probability the National Credit Union Administration (NCUA) has finally figured out what to do with the... READ MORE

Internal Controls Thwart Embezzlement

October 23, 2009
Derrick Peterson Keep honest people honest by limiting opportunities for dishonesty. Recently I read an article sent to me by the CUNA CFO Council titled, “How Not to Embezzle.” The article told of a CEO in Wichita Falls, Texas, who embezzled between $850,000 and $1.9 million through approximately 130 fraudulent loans... READ MORE

The Shape of Things to Come

October 23, 2009
Mike Schenk Will the economic recovery mirror the V-shaped stock market recovery? The “shape” of the eventual U.S. economic recovery will dramatically influence credit union operations. A strong economic recovery would translate into substantially slower savings growth, big increases in loan growth, lower margin pressures, and healthier bottom lines. Most... READ MORE

"Monumental" 2010 GAC Ahead

October 23, 2009
With Congress and the administration pursuing the most active agenda in a generation, the stakes facing credit unions are monumental. Credit union leaders gathering for the Credit Union National Association’s (CUNA) 2010 Governmental Affairs Conference (GAC) will hear from policy makers, speak out on critical issues, and ensure the credit... READ MORE

Investments: Stay Short, Be Safe

October 23, 2009
Judy Dahl An improving economy requires portfolio managers to adjust their investment strategies. It’s an understatement to say the economic downturn posed challenges to credit union investment portfolio managers. They struggled to mitigate risk in the face of the mortgage meltdown, the credit crunch, the stock market tumble…. Let’s just... READ MORE

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