Visitors to creditunionmagazine.com were most interested in regulations, corporate stabilization, and the recession during 2009. The most-read stories on creditunionmagazine.com during 2009 were: 10) Strange-But-True CU Crimes Did you hear about the arrest police made in a 26-year-old credit union embezzlement case? Or about the member who deposited her... READ MORE
Who: Joni Walker What: Senior vice president, marketing Where: Missoula FCU When it comes to going green, why go half way? That was Joni Walker’s approach when she took on the construction of a new green branch. “We decided to aim for the highest Leadership in Energy and Environmental Design (LEED) certification:... READ MORE
By Dennis Snow & Teri Yanovitch Most of us have been on the receiving end of poor customer service many times. How often have you found yourself seething because of a long wait at your doctor’s office, a grocery store cashier carrying on a personal conversation while you stand in... READ MORE
By Brad Pricer As large-scale health-care reform is debated in Washington, many credit unions are taking a “wait-and-see-approach” with their immediate health plan situations. This is a dangerous approach given continued double-digit increases in group plan premiums for 2010. The outcome of health-care reform is uncertain, but one thing seems... READ MORE
Economists claim the recession has ended—but it doesn’t necessarily feel that way. Instant Poll
What’s the telltale sign the economy is back on track? Cast your vote now and tell us what you think . Unexpected results
Your results are not what I would have expected given your target...
I’m not nervous about 2010, but… Are you an optimist, a pessimist, or a realist? An optimist views
a glass filled halfway with water as “half full.” The pessimist sees the same glass as “half empty.”
The realist views it as a potential germ factory. Which brings us...
Underwriting and monitoring tools ensure a healthy business loan portfolio. When it comes to providing business
capital in a tight economy, credit unions are like the kid who finally gets to sit at the big table at Thanksgiving. That’s
great, except the others at the table—banks and other...
Expect continued regulatory scrutiny of your BSA compliance program. Most credit unions
have adjusted to tougher regulatory scrutiny of their Bank Secrecy Act (BSA) compliance programs. Nevertheless, compliance
remains a challenge for most, if not all, institutions. That’s why so many credit union compliance...
It’s a new decade—and a new normal. In 1923, John Maynard Keynes—one of the 20th century’s
most influential economists—noted that “Economists set themselves too easy, too useless a task, if in tempestuous
seasons they can only tell us that, when the storm is long past, the ocean is...
The Great Recession might be technically over, but lending is still tepid at CUs. Chastened by the economic downturn,
once spend- and borrow-happy consumers have closed their wallets and upped their savings rates—a trend that’s
likely to continue, according to Credit Union National Association economists. “That’s one among...