Management

LEAD STORY What do employees know about credit unions, and how does that influence their member interactions? That was the subject of a study of 10 credit unions by the Filene Research Institute, Madison, Wis. “Employee Perceptions of Credit Unions: Implications for Member Profitability” expanded on an earlier Filene study,... READ MORE

By Bill Merrick “Potomac Fever” struck Buddy Gill during a congressional internship in college, and he has been afflicted ever since. Crisis brings opportunity, says Texas CU League Chief Advocacy Officer Buddy Gill. Listen now . The Texas Credit Union League’s  chief advocacy officer/senior vice president has participated in more... READ MORE

David Klavitter The approach to advancing the CU legislative agenda may never be the same. Last November's election gave Democrats control of the White House and widened the party’s margins in both chambers of Congress. This alone is enough to alter the direction and tempo of Washington, D.C. But in... READ MORE

Dianne Molvig As more financial institutions turn their backs on Hispanics, CUs welcome the service opportunities. Tough economic times typically induce the urge to hunker down, for individuals and organizations alike. But tough times also can open doors to new opportunities. Keep that in mind when considering whether to reach... READ MORE

Steve Rick Common sense and vision chart a course for success in 2009 and beyond. Is there a silver lining for credit unions in the economic gloom and doom of the day? Yes, for those that navigate carefully, according to Credit Union National Association (CUNA) economists, who examined the state... READ MORE

Mark Sievewright   It’s tough to make predictions, especially about the future. When people ask me to prognosticate about our industry’s future, I like to quote legendary baseball sage Yogi Berra, who said, “It’s tough to make predictions, especially about the future.” But I’ll give it a whirl anyway. We... READ MORE

‘CU family can be found even in the most exotic places.’ Who: Cathy Bond What: President/CEO Where: Winslow (Maine) Community FCU Why we offer energy assistance loans: Maine winters can be financially difficult. When the cost of heating oil escalated midsummer 2008, we introduced the Energy Saver Loan to help... READ MORE

Daniel A. Mica FDR and the Congress took a chance on CUs, which delivered. H.W. Brands’s book, “Traitor to His Class: The Privileged Life and Radical Presidency of Franklin Delano Roosevelt,” offers provocative insights into a presidency that parallels the challenges our country faces today. The book outlines how in... READ MORE

GAC provides the backdrop for CUs to write their own agenda. Kathryn Kuehn  While it obviously was building for some time, the U.S. financial industry last fall appeared to implode in an instant. Even Alan Greenspan, former Federal Reserve Board chairman, expressed surprise at the collapse, saying, “There’s no question... READ MORE

LEAD STORY In 2018, how will successful organizations operate and what will the work force expect? Workforce Management offers nine predictions: Businesses will focus on infrastructures—such as social networks and community Web sites—to build strong relationships and collaboration. The structure of work will be more adaptive and informal, and less... READ MORE