Management

Corporate Stabilization Revisited

August 25, 2009
Jim Jerving New legislation ‘eases the pain’ and boosts CU ROA. Turbulence within the corporate credit union system and the effects on retail credit unions were dominant topics at the Credit Union National Association’s (CUNA) Governmental Affairs Conference (GAC) earlier this year. In May, passage of S. 896, the Helping... READ MORE

Staying at the Table

August 25, 2009
John Magill Poorly prepared legislation can have unintended consequences. This is a time of unprecedented change in America’s financial services sector. Credit unions, despite wearing the “white hats” through the financial crisis of the past year, have not been—and will not be—completely insulated from the aftermath of the financial collapse.... READ MORE

Turn Confusion Into Confidence

August 25, 2009
John Franklin Offer value to seniors through information, warnings, and counseling. Credit unions have great opportunities to diversify and broaden their memberships. Much has been written and said about the importance of credit unions attracting young adults and people of different cultures. The Hispanic population, for one, is gaining attention... READ MORE

Remembering Estes Park

August 25, 2009
Daniel A. Mica Similarities to a bygone era are striking. Later this month, the Credit Union National Association (CUNA) Board will mark an extraordinary occasion: CUNA’s 75th anniversary. The event will take place in Estes Park, Colo.—the site of the founding of our association. In making this pilgrimage, the CUNA... READ MORE

The 'Godfather' of CUs for Kids

August 25, 2009
Former banker becomes the face of Oklahoma CUs’ fund-raising efforts for Children’s Miracle Network. The nickname the “godfather” of Credit Unions for Kids says it all. Vic Thate has donated large portions of his time and effort to the organization, a partner with Children’s Miracle Network (CMN). When he became... READ MORE

Create a 'Rudolph' Culture

August 25, 2009
LEAD STORY Your credit union is filled with “Rudolphs”—brilliant employees who can light the way out of the economic storm, according to “The Rudolph Factor: Finding the Bright Lights That Drive Innovation in Your Business.” The book uses the holiday character “Rudolph the Red-Nosed Reindeer” as an analogy to delve... READ MORE

Inflation Fears Unwarranted

July 20, 2009
Several factors will stymie inflation for the foreseeable future. Steve Rick The big question on the minds of many credit union executives today is whether the excess liquidity pumped into the banking system by the Federal Reserve eventually will lead to increasing inflation. If inflation increases, credit markets will respond... READ MORE

Negotiate Letters of Understanding and Agreement

July 20, 2009
Due diligence applies to agreements with regulators, too. Christopher Pippett Typically you might think of due diligence review as applying only to vendor relationships. However, you also should thoroughly analyze the formal agreements you might have to enter into with the National Credit Union Administration (NCUA) or your state regulator... READ MORE

Please Pass the Remote

July 20, 2009
Deposits move from Main Street to cyberspace. Mark Sievewright If your household is anything like mine, there are too many remote control devices. Each one controls different parts of our multimedia entertainment systems. But it strikes me that the deposit business looks much the same way. This “remote” analogy is... READ MORE

Lights, Camera, Action

July 20, 2009
Take note as the entertainment world captures the evolving face of America. Mark Condon The first movie ever copyrighted was a short film by Thomas Edison showing one of his employees sneezing. Edison subsequently built the Kinetoscope, a peephole viewer designed for the penny arcade, where people could watch short,... READ MORE

heroes

What's Popular

Popular Stories

Recent Discussion

Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

Your Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?

View Results Poll Archive