Management

Hyland: Focus on the future

February 23, 2010
Hyland: Don't wait to seize the future. Entering the stage to the strains of R.E.M.’s “It’s the End of the World as We Know it,” NCUA Vice Chair Gigi Hyland told General Session attendees to seize the future—pronto. “It’s the end of the world as we know it and it’s... READ MORE

Marshal Your Political Firepower

February 23, 2010
Clyburn: Use your clout to resolve the financial crisis. Rep. James Clyburn urged credit unions to marshal their political firepower to help resolve the financial crisis. He said not all pending proposals to cure the current recession are in credit unions’ best interests. Clyburn made the observation during Tuesday morning’s... READ MORE

Compliance Burden Keeps Growing

February 23, 2010
Credit union boards don’t have to know all the compliance answers. But boards must be able to ask key questions to ensure their credit union is “on track” complying with laws and regulations, said Kathy Thompson, CUNA’s senior vice president/associate general counsel for regulatory compliance, during a Tuesday panel discussion... READ MORE

Corporate CUs: What now?

February 23, 2010
The time for finger-pointing about corporate credit union woes is over. The time to move forward has begun. CUNA’s Corporate Credit Union Task Force aims to help the credit union movement do just that. It released a report, covered during a breakout session Tuesday, that offers a roadmap for the... READ MORE

Greenspan Foresees an 'Unbalanced' Recovery

February 23, 2010
"We must break the partisan gridlock," former Fed Chairman Alan Greenspan said Tuesday. At left is GAC emcee Paul Barry. “The recession we’re emerging from was the worst global financial crisis ever due, in part, to the way the credit markets froze almost overnight,” former Federal Reserve Board Chairman Alan Greenspan... READ MORE

'Turn Up the Volume' on Business Loans

February 22, 2010
The planets are perfectly aligned to pass legislation raising credit unions’ member business lending cap from 12.25% to 25% of assets. The only thing standing in the way is banker greed. READ MORE

Mica: CUs Thrive During Hard Times

February 22, 2010
Just as he has during each of his 14 years as CUNA president/CEO, Dan Mica warmly welcomed GAC attendees with, “Isn’t it great to be in Washington D.C., and isn’t great to be a credit union professional?” This is Mica’s last GAC as CUNA’s leader. He announced late last summer... READ MORE

Matz Optimistic About CUs' Future

February 22, 2010
While NCUA has spent more time recently "addressing credit unions’ immediate problems,” NCUA Chairman Debbie Matz said that both the agency and the credit union movement in general "have stronger reason for long-term optimism" and "can again think of the credit union industry's longer-term potential" as the economy begins to... READ MORE

'Rally Past the Bickering'

February 22, 2010
CNN political analyst and former presidential adviser David Gergen had sharp words for the Obama administration: Narrow your agenda. Focus on jobs. Get the deficit under control. Go to the middle. And work toward bipartisanship. Recognizing “our troubles are deep and chronic,” Gergen said the country today is experiencing “a... READ MORE

Holub Wins Farley Award

February 22, 2010
Rosie Holub, president/CEO of the Missouri CU Association is this year’s recipient of the Eugene H. Farley League Leadership Award, bestowed by the American Association of CU Leagues (AACUL). The annual award recognizes outstanding service, dedication, and achievement by a state league manager or staff person. Holub received the award... READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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