Compliance

Lean Times for CU Liens

December 23, 2008
Charles Williams In bankruptcy cases, ‘trustee-proof ’ your security interests. As an experienced loan officer at Curl Up and Dye Federal Credit Union, a midsize institution serving the cosmetics, hair-care, and grooming industries, you take pride in your vehicle lending programs. This morning, how-ever, you hold in shaking hands a letter... READ MORE

'Tis the Season Of Regulatory Concerns

November 17, 2008
Mary Dunn   The economy will affect CUs, but the extent is unknown .   How some credit unions in certain parts of the country, as well as the National Credit Union Administration (NCUA), can brace themselves against the economic storm is an important issue for the credit union system. ... READ MORE

Beyond Order-Taking

November 17, 2008
Does your credit union want a successful call center that actively meets members’ needs?   It’s the simple things that make it work, say presenters at the 11th annual CUNA Operations, Sales & Service Council Conference in Williamsburg, Va.   Among their suggestions: Educate staff on how to approach each... READ MORE

Compliance Challenge: Party Planning

October 01, 2008
Compliance Challenge: Party Planning October 1, 2008 By Kathy Thompson Washington, D.C., is supposed to be a sleepy town in August, with all the politicians and their staff leaving—especially this year with all the partying in Denver and Minneapolis-St. Paul. But there's no partying for those of us in the... READ MORE

Compliance Q&A: FACT Act

October 01, 2008
Q Our credit union provides information to CUNA Mutual Group for use in marketing products and services to our members. Does this relationship trigger compliance with the Fair and Accurate Credit Transactions (FACT) Act's affiliate marketing rule? READ MORE

Compliance Q&A: Electronic Disclosures

September 01, 2008
Compliance Q&A: Electronic Disclosures September 1, 2008 By Valerie Moss Q The Federal Reserve Board clarified the requirements for providing electronic consumer disclosures last fall. When is the mandatory compliance date for these changes, and how will they affect the way credit unions deliver electronic disclosures? A Last fall, the... READ MORE

Compliance Challenge: Regulatory Blockbusters

August 01, 2008
Compliance Challenge: Regulatory Blockbusters August 1, 2008 Over the July 4 weekend I saw both "Up the Yangtze" (a documentary) and "Ironman" (a genre I call "movies with big explosion budgets"). As I looked at everything I wanted to review with you this month, I thought "how would this play... READ MORE

Compliance Q&A: Security & Shredding

August 01, 2008
Compliance Q&A: Security & Shredding August 1, 2008 By Valerie Moss   Q Must a federally insured credit union notify the National Credit Union Administration (NCUA) every time it identifies a possible security breach?   A No. NCUA's Part 748 (security program) and accompanying guidance (Appendix B) require credit unions... READ MORE

Compliance Challenge: Cancel Those Vacation Plans

July 01, 2008
Compliance Challenge: Cancel Those Vacation Plans July 1, 2008 By Kathy Thompson Forget summer vacation. There are just too many comment letters due in the next couple of months. We need your input—even if it's on the back of a postcard with a picture of the beach or written with... READ MORE

Compliance Q&A: Flood Determinations

July 01, 2008
Compliance Q&A: Flood Determinations July 1, 2008 Q What should you do if a member challenges a flood determination that concludes a security property is in a special flood hazard area (SFHA)? A The credit union can review the flood determination, or request that the certification company double-check the results.... READ MORE

The Works Blog The Works Blog is produced by PolicyWorks LLC, Des Moines, Iowa.

#VISA #MasterCard Zero Liability Changes

As of October 17, 2014 both VISA and MasterCard will be changing their zero liability policies.  Although they have the same effective date, there are a few key differences to the policy changes: MasterCard Zero liability policy will be expanded to include PIN-based POS and ATM transactions (currently these transactions do not qualify for zero […]

#FinCEN smuggling & trafficking guidance

Detecting and reporting suspicious transactions is essential in the financial industry. FinCEN issued an advisory last week to help financial institutions identify “red flags” to assist with the identification and reporting of suspicious financial activities connected with human smuggling and trafficking. Detecting and reporting: Important observations when interacting with members and throughout the credit unions […]

SCRA: An Acronym You Need to Know

In May, the United States Department of Justice announced a $60 million settlement with student loan servicer Sallie Mae for alleged violations of the Servicemembers Civil Relief Act (SCRA). As a result, the once seemingly forgotten 4th fair lending law now resumes its rightful place center stage. If it’s been awhile since your credit union’s […]
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