Compliance

Warren wants CUs, CFPB to work together

March 02, 2011
What are the top initiatives of the new Consumer Financial Protection Bureau? READ MORE

10 Ways the Consumer Financial Protection Bureau Will Affect CUs

March 01, 2011
The CFPB has a sweeping mandate and raises many questions. READ MORE

Matz Calls for Exemptions in Fed Interchange Rulemaking

February 17, 2011

NCUA Chairman Debbie Matz called upon the Federal Reserve to craft a debit card interchange rule that reflects Dodd-Frank Act language addressing small institution pricing issues.

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Develop an Effective Social Media Policy

February 14, 2011
Thoroughly evaluate four areas of potential risk before engaging in social media. READ MORE

Cheney Urges Regulatory Relief

February 10, 2011
Containing CUs' regulatory burden is one of CUNA's top priorities. READ MORE

Interchange Proposal Tops Regulatory Priorities

February 03, 2011
CUNA continues to address Fed and FASB proposals, financial literacy requirements for directors, and guidance on corporate credit unions and internet banking authentication. READ MORE

Two Reg Revisions to Watch

February 01, 2011
Stay informed about rule changes for debit card interchange fees and corporate CUs. READ MORE

Here Comes GINA

January 31, 2011
Act prohibits the use of genetic information in employment decisions. READ MORE

Addressing Interchange Fees & NCUA Concerns

January 31, 2011
CUNA is pursuing dramatic improvements in the Fed's debit interchange fee proposal. READ MORE

Compliance Q&A: Adverse Action Notices

January 26, 2011
Is a CU required to send an adverse action notice when it terminates a member's delinquent credit card account? READ MORE

The Works Blog The Works Blog is produced by PolicyWorks LLC, Des Moines, Iowa.

TILA-RESPA Disclosure Implementation

Have you begun to look over the new requirements for the TILA-RESPA integrated disclosure rule? If not, don’t worry to much, yet. This rule was finalized and released in November 2013. This rule becomes effective on August 1, 2015. While there is some time before the effective date, I would not recommend waiting until next […]

Navigating the Muddy Waters of Flood Insurance Reform

One of the things PolicyWorks continues to assist our credit union clients with is wading through the deep waters of mortgage regulation. As CFPB Director Richard Cordray has acknowledged, many of the business practices implemented by the January 2014 mortgage rules have long been standards credit unions have adhered to. However, a tidal wave of […]

How to Write an Effective #CommentLetter

One of my favorite things about being a part of the credit union movement is the cooperative spirit; how everyone has a voice and a chance to be heard.  A great example of this is the comment letter – whenever an agency (such as NCUA, NACHA, CFPB, etc.) issues a proposed rule, they open the […]
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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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