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credit union 2011
set stage sales
Compliance Matters: Mortgage Origination Standards
June 01, 2011
Mortgage origination standards, MLO registration, ATM signage, and more.
Garnishment Rules and Protections
May 18, 2011
The interim final rule restricting garnishments on certain federal benefit payments went into effect on May 1, 2011. Credit unions have until May 24, 2011 to submit comments.
Compliance Matters: Comment on Reg CC Proposal
May 01, 2011
Reg CC proposals, credit score disclosures, streamlined BSA regulations, and more.
Write Comment Letters That Work
April 28, 2011
NCUA Chairman says the agency sometimes makes significant changes to regulations based on CU comment letters.
NCUA Eliminates Two Controversial Corporate Requirements
April 21, 2011
NCUA improved its corporate CU rule by eliminating requirements that were at odds with CUs' interests and the agency’s legal authority.
Agencies Issue Rule on Garnishments
April 17, 2011
Garnishment orders, Reg Z escrow rules, an elder law advisory and more.
‘You’ve Got to Be Kidding Me!’
April 14, 2011
New mortgage disclosures mean CUs face a short compliance timeframe and difficult problems to solve. Again.
It's Time for Spring Cleaning
April 11, 2011
Identify in your policies how long you'll keep certain documents.
Compliance Q&A: RESPA Protections
April 08, 2011
When does RESPA apply to manufactured homes?
A Complex Appraisal Reg, In a Nutshell
April 01, 2011
What are the Dodd-Frank Act's new requirements for appraisal independence?
Credit Union Magazine
March 2014 digital edition
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Des Moines, Iowa.
A New Payments Paradigm
Prepare for the End of Gridlock
Solving the Fannie and Freddie Puzzle
Involve Members in Unite for Good
Enhance Members’ Cross-Channel Experience
This is a great list, but falls short. Consider the myriad of other risks that can bring the credit union to its knees: Technology risks including viruses, trojans, data breaches and other forms of security compromises. People risks, including disgruntled employees, social engineering attempts, social unrest, prison breakout, social media entries that also affect the mentioned reputational risk. Environmental risks, which could include derailed or overturned chemical tankers,blizzards, hurricanes, tornados, sink holes (save the Corvettes!), earthquakes, mudslides, forest fires. Leaders always need to be asking themselves, "What could stop us from performing our mission?" A solid crisis management organization, coupled with a realistic, exercised business continuity plan is vital to ensure continued operations.
Cash America self reported the Ohio collections robo signing incident which was a violation of company policy. An outside investigation was conducted and findings were reported to the state and CFPB. Customers were refunded money due the company before any federal or state action was announced.
This important article managed to engage & inform in a few short minutes. Kudos, CU Magazine!
This is such a great example of credit unions giving back. The key with Complex Community is that they don't just do these acts of kindness just to do them. They are a part of their culture (as you noted). Before starting a similar program, other credit unions should do a deep dive into their culture and then match their program to who they are.
This article is spot-on regarding engagement. In fact, many credit unions need to replace their sales training with member engagement training. Your members don't want to be sold to--they want to be engaged with. Likewise, your front-line staff are not sales people--they are educators.
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Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?
William Armstrong, Northeast Community CU
Dan Morrisey, Queen of Peace Arlington FCU
William Rissel, Fort Knox FCU
Joni Senkpeil, Illinois CU System
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