Compliance

Think Twice Before Rejecting Criminals

August 01, 2012
The Equal Employment Opportunity Commission provides only a general outline for how employers should move forward. READ MORE

Avoid These Mortgage Servicing Practices

August 01, 2012
Five federal financial institution regulators issued guidance to mortgage servicers on military homeowners . READ MORE

Regulatory ‘Pendulum’ Will Continue to Swing

July 27, 2012
Both regulated and regulator agree the right balance can be difficult to find. READ MORE

It’s Time for an Auto Lending Compliance Tune-up

July 27, 2012
Compliance requirements differ for direct and indirect loans. READ MORE

NCUA to Create Office of National Examinations and Supervision

July 26, 2012
Office will oversee CUs with more than $10 billion in assets and corporate CUs. READ MORE

Three Additional Rules From CFPB

July 20, 2012
The Consumer Financial Protection Bureau addresses mortgage originator standards, high-cost mortgages, and escrow accounts. READ MORE

Care About the Rule-Making Process

July 02, 2012
Proposed rules are important to follow in this compliance environment. READ MORE

Compliance Q&A: Unlawful Internet Gambling Enforcement Act

July 01, 2012
Compliance questions and answers about the Unlawful Internet Gambling Enforcement Act and Electronic Fund Transfers. READ MORE

NLRB Notice On Hold

July 01, 2012
The notice is similar to the one already required by the Labor Department for federal contractors. READ MORE

The Works Blog The Works Blog is produced by PolicyWorks LLC, Des Moines, Iowa.

Navigating the Muddy Waters of Flood Insurance Reform

One of the things PolicyWorks continues to assist our credit union clients with is wading through the deep waters of mortgage regulation. As CFPB Director Richard Cordray has acknowledged, many of the business practices implemented by the January 2014 mortgage rules have long been standards credit unions have adhered to. However, a tidal wave of […]

How to Write an Effective #CommentLetter

One of my favorite things about being a part of the credit union movement is the cooperative spirit; how everyone has a voice and a chance to be heard.  A great example of this is the comment letter – whenever an agency (such as NCUA, NACHA, CFPB, etc.) issues a proposed rule, they open the […]

Prepaid Cards and the CFPB

There has been a lot of chatter lately by the CFPB about prepaid cards and payroll cards (which are generally a form of a reloadable prepaid card used by an employer). We should expect a lot more chatter by “late spring” when the CFPB issues proposed rules. The CFPB issued two versions of model forms in […]
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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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