Compliance

Build on a Solid Foundation

April 14, 2013
To implement these rules, credit unions must amend policies and forms, train staff, and adopt new procedures. READ MORE

Collaboration Eases Compliance Burden for Wisconsin CUs

April 04, 2013
The concept rotates six compliance specialists employed by the League Services Corp. through 23 of the state's CUs. READ MORE

Compliance Specialist Program has ‘Truly Been a Godsend’

April 03, 2013
Program saves CUs money while providing much-needed stability. READ MORE

Mortgage Lenders Prepare For June 1

April 01, 2013
The bulk of the new mortgage rules won’t take effect until next year READ MORE

Learn Strategies to Mitigate Cyberattacks

April 01, 2013
Distributed denial-of-service attacks cause Internet based service outages by overloading system resources, preventing legitimate users from accessing websites. READ MORE

A Few Highlights from CUNA’s Governmental Affairs Conference

April 01, 2013
It’s time for another big idea, journalist and author Tom Brokaw told attendees of CUNA’s Governmental Affairs Conference in Washington, D.C. READ MORE

Beware Mortgage Servicing Rule Pollyanna

March 22, 2013
Collective sigh of relief over small servicer exemption is premature. READ MORE

Advanced Transaction Monitoring Mitigates ACH Fraud Losses

March 07, 2013
Cyber criminals have cost U.S. companies more than $15 billion over the past five years. READ MORE

The CFPB Is Keeping an Aggressive Pace

March 06, 2013
Prepare for a long path of increased regulatory changes affecting virtually every consumer product and service. READ MORE

More Regulatory Pressure in Store for CUs

March 01, 2013
Pay close attention to dotting regulatory i’s and crossing compliance t’s. READ MORE

The Works Blog The Works Blog is produced by PolicyWorks LLC, Des Moines, Iowa.

#CFPB is Watching for Deceptive #Marketing

Financial institutions were recently reminded of the importance of ensuring marketing materials, products, and services are not unfair, deceptive, or abusive. This month the CFPB ordered Bank of America to pay $727 Million in consumer relief for illegal credit card practices. Bank of America was found to have misled consumers about the cost of the […]

TILA-RESPA Disclosure Implementation

Have you begun to look over the new requirements for the TILA-RESPA integrated disclosure rule? If not, don’t worry to much, yet. This rule was finalized and released in November 2013. This rule becomes effective on August 1, 2015. While there is some time before the effective date, I would not recommend waiting until next […]

Navigating the Muddy Waters of Flood Insurance Reform

One of the things PolicyWorks continues to assist our credit union clients with is wading through the deep waters of mortgage regulation. As CFPB Director Richard Cordray has acknowledged, many of the business practices implemented by the January 2014 mortgage rules have long been standards credit unions have adhered to. However, a tidal wave of […]
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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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