Compliance

Changing Course

February 18, 2009
David Klavitter The approach to advancing the CU legislative agenda may never be the same. Last November's election gave Democrats control of the White House and widened the party’s margins in both chambers of Congress. This alone is enough to alter the direction and tempo of Washington, D.C. But in... READ MORE

Top 10 Compliance Hotspots

February 18, 2009
CUNA’s Compliance Attorneys In addressing risks in 2009, review your CU’s compliance management structure. Compliance permeates every aspect of credit union operations: lending, collections, account opening and closing, marketing, investments, vendor relationships, employment, accounting, and governance. The list goes on. Some new and some never-ending compliance requirements are on the... READ MORE

Jump-Start SEG Business

January 23, 2009
LEAD STORY Community-chartered credit unions can benefit from select employee group (SEG) relationships as much as other credit unions. They just need to differentiate themselves from competitors and position themselves as a SEG benefit, says Ginger Salt, senior vice president of markets for $1.2 billion asset Truliant Federal Credit Union,... READ MORE

A Blizzard of Regulatory Change

January 23, 2009
Bill Klewin Lending regulation is reaching a frenzied pace. As I look out my window, I brace for the snow, slippery conditions, and bad drivers I’ll face on my commute. That’s a great analogy for what credit unions face on the regulatory compliance front, especially for lending-related regulations. For years,... READ MORE

Extreme Makeover: FMLA Edition

January 23, 2009
Karen Saul Changes aim to ease family and medical leave administration. The first-ever amendments to the Family and Medical Leave Act of 1993 (FMLA) became effective Jan. 16. The changes are intended to improve communication between employers, workers, and health-care providers. Highlights include: Military family leave. Two new entitlements became... READ MORE

A Tipping-Point Year for Regulatory Initiatives

January 23, 2009
Mary Dunn Some reg changes benefited CUs late last year. It's always dangerous starting out a new year by making predictions on how the months ahead will unfold. Yet it’s clear 2009 will be challenging for the economy and our nation. Credit unions also will face their share of issues,... READ MORE

IRS Form 990: Changes Headed Your Way

January 23, 2009
Nichole Seabron State-chartered CUs’ tax form gets an overhaul. The internal revenue Service (IRS) recently overhauled Form 990 (Return of Organization Exempt From Income Tax), the annual return state-chartered credit unions file. (Federal credit unions don’t file Form 990 because they aren’t subject to unrelated business income taxes.) According to... READ MORE

TwentyFour/Seven

December 23, 2008
LEAD STORY  Fraudsters Seek Out Staff Fraudsters are taking a more personal approach to their craft through social engineering, the practice of obtaining private or proprietary information to use illicitly. So says Karen Daeke, senior vice president of security administration at $16.4 billion asset State Employees’ Credit Union, Raleigh, N.C.,... READ MORE

Will HELOCs Survive Declining Home Values?

December 23, 2008
Michael McLain Reg Z permits creditors to change HELOC terms in some circumstances. With declining home values plus increasing foreclosures, unemployment, and bankruptcies, credit unions offering home equity lines of credit (HELOC) should understand how these situations affect their rights to modify HELOC terms and conditions. Take proper action to... READ MORE

Lean Times for CU Liens

December 23, 2008
Charles Williams In bankruptcy cases, ‘trustee-proof ’ your security interests. As an experienced loan officer at Curl Up and Dye Federal Credit Union, a midsize institution serving the cosmetics, hair-care, and grooming industries, you take pride in your vehicle lending programs. This morning, how-ever, you hold in shaking hands a letter... READ MORE

The Works Blog The Works Blog is produced by PolicyWorks LLC, Des Moines, Iowa.

TILA-RESPA Disclosure Implementation

Have you begun to look over the new requirements for the TILA-RESPA integrated disclosure rule? If not, don’t worry to much, yet. This rule was finalized and released in November 2013. This rule becomes effective on August 1, 2015. While there is some time before the effective date, I would not recommend waiting until next […]

Navigating the Muddy Waters of Flood Insurance Reform

One of the things PolicyWorks continues to assist our credit union clients with is wading through the deep waters of mortgage regulation. As CFPB Director Richard Cordray has acknowledged, many of the business practices implemented by the January 2014 mortgage rules have long been standards credit unions have adhered to. However, a tidal wave of […]

How to Write an Effective #CommentLetter

One of my favorite things about being a part of the credit union movement is the cooperative spirit; how everyone has a voice and a chance to be heard.  A great example of this is the comment letter – whenever an agency (such as NCUA, NACHA, CFPB, etc.) issues a proposed rule, they open the […]
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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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