Compliance

NCUA Eliminates Two Controversial Corporate Requirements

April 21, 2011
NCUA improved its corporate CU rule by eliminating requirements that were at odds with CUs' interests and the agency’s legal authority. READ MORE

Agencies Issue Rule on Garnishments

April 17, 2011
Garnishment orders, Reg Z escrow rules, an elder law advisory and more. READ MORE

‘You’ve Got to Be Kidding Me!’

April 14, 2011
New mortgage disclosures mean CUs face a short compliance timeframe and difficult problems to solve. Again. READ MORE

It's Time for Spring Cleaning

April 11, 2011
Identify in your policies how long you'll keep certain documents. READ MORE

Compliance Q&A: RESPA Protections

April 08, 2011
When does RESPA apply to manufactured homes? READ MORE

A Complex Appraisal Reg, In a Nutshell

April 01, 2011
What are the Dodd-Frank Act's new requirements for appraisal independence? READ MORE

More Mortgage Changes Are on the Way

March 25, 2011
A second interim rule amends Mortgage Disclosure Improvement Act requirements. READ MORE

Five Suggestions for the New CFPB

March 22, 2011
The jury’s still out on what the CFPB will tackle first. READ MORE

Compliance Matters: SAFE Act Training

March 14, 2011
Registry open for mortgage originators. READ MORE

Compliance Trouble Spots Could be Behind You

March 08, 2011
If you don’t conduct a compliance review, you could quickly be out of compliance. READ MORE

The Works Blog The Works Blog is produced by PolicyWorks LLC, Des Moines, Iowa.

Navigating the Muddy Waters of Flood Insurance Reform

One of the things PolicyWorks continues to assist our credit union clients with is wading through the deep waters of mortgage regulation. As CFPB Director Richard Cordray has acknowledged, many of the business practices implemented by the January 2014 mortgage rules have long been standards credit unions have adhered to. However, a tidal wave of […]

How to Write an Effective #CommentLetter

One of my favorite things about being a part of the credit union movement is the cooperative spirit; how everyone has a voice and a chance to be heard.  A great example of this is the comment letter – whenever an agency (such as NCUA, NACHA, CFPB, etc.) issues a proposed rule, they open the […]

Prepaid Cards and the CFPB

There has been a lot of chatter lately by the CFPB about prepaid cards and payroll cards (which are generally a form of a reloadable prepaid card used by an employer). We should expect a lot more chatter by “late spring” when the CFPB issues proposed rules. The CFPB issued two versions of model forms in […]
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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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