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Don’t Be a Boiling Frog
November 01, 2011
Most of us are familiar with the “boiling frog” anecdote. It metaphorically illustrates the danger of not recognizing the aggregate impact of incremental change until it’s too late to do anything about it.
‘Dr. Penny’ Offers Gen Y Diagnosis
November 01, 2011
Tia Anderson’s prescription for attracting members of generation Y: Conduct banking on their terms.
Five Steps for Effective Social Media Marketing
October 16, 2011
A well-developed social media strategy can provide the framework for logistical workflow, keeping financial institutions focused and helping them achieve their objectives.
Ask Gen Y What It Wants
October 13, 2011
‘The outside-in approach to innovation starts with the customer.’
September 26, 2011
'How do we get more young people to become members?' That’s more than just the topic du jour for credit unions. It’s a strategic imperative.
CU Promotes 'People Powered Banking'
September 21, 2011
Campaign aims to make nonmembers aware of the benefits CUs—SCE Federal Credit Union in particular—have to offer.
Boomer Women: A Market Superpower
September 20, 2011
Despite its size, many financial institutions take the female boomer market for granted.
Connect With Members & Prospects During Hispanic Heritage Month
September 13, 2011
CUs nationwide are discovering opportunities to participate in community celebrations.
Is the ‘New Normal’ Really That New?
September 12, 2011
Experts predict a “new normal,” where regulations, compliance costs, and business challenges will continue to increase.
Here Comes the 'She-Conomy'
September 11, 2011
This and other key demographic, social, economic, and technological trends have substantial implications for CUs.
Credit Union Magazine
March 2014 digital edition
Prepare for the End of Gridlock
At Freedom First CU, People 'Bank for Good'
Many Consumers Burdened by 'Debito'
Enhance Members’ Cross-Channel Experience
Prevent Workplace Fraud and Theft: Six Tips
The biggest risk for credit unions today is simply doing nothing. Allowing members to find third parties for wallet solutions welcomes the risk of disintermediation. The CU then becomes a transaction processing commodity.
Mobile banking has come a long way. But I have to wonder why credit unions are not using their mobile platform for marketing purposes? I've asked many of my clients this question and the answer I hear most often is that their mobile platform provider hasn't developed that functionality yet. Are we missing BIG opportunities here?
This is a great list, but falls short. Consider the myriad of other risks that can bring the credit union to its knees: Technology risks including viruses, trojans, data breaches and other forms of security compromises. People risks, including disgruntled employees, social engineering attempts, social unrest, prison breakout, social media entries that also affect the mentioned reputational risk. Environmental risks, which could include derailed or overturned chemical tankers,blizzards, hurricanes, tornados, sink holes (save the Corvettes!), earthquakes, mudslides, forest fires. Leaders always need to be asking themselves, "What could stop us from performing our mission?" A solid crisis management organization, coupled with a realistic, exercised business continuity plan is vital to ensure continued operations.
Cash America self reported the Ohio collections robo signing incident which was a violation of company policy. An outside investigation was conducted and findings were reported to the state and CFPB. Customers were refunded money due the company before any federal or state action was announced.
This important article managed to engage & inform in a few short minutes. Kudos, CU Magazine!
Tweets by @cumagazine
Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?
William Armstrong, Northeast Community CU
Dan Morrisey, Queen of Peace Arlington FCU
William Rissel, Fort Knox FCU
Joni Senkpeil, Illinois CU System
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