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The Latino Digital Divide: Native-Born vs. Foreign-Born

August 12, 2010
The nativity differences are especially pronounced when it comes to internet use. READ MORE

Outreach Nets Massive Opt-In for Spanish Statements

August 11, 2010
Creating special promotions around holidays and events, such as Cinco de Mayo and Hispanic Heritage Month in October also attracts Hispanic members. READ MORE

Marketing in a Digital World

August 01, 2010
Marketers and consumers are opting for blogs, tweets, and social media over traditional channels. READ MORE

Marketing Smarter

August 01, 2010
CUs' targeted, relationship-based marketing campaigns are bearing fruit. READ MORE

Blogs, Apps, and Demographics

August 01, 2010
Make sure marketing strategies evolve with technology and your CU's market. READ MORE

Word-of-Mouth Is Powerful Marketing

July 29, 2010
Marketers may spend millions of dollars on elaborate ad campaigns, but often what really influences consumers is what they hear from a trusted source. READ MORE

Innovation: You Have to Start Somewhere

July 26, 2010
Denise Gabel, chief innovation officer, for the Filene Research Institute, says the U.S. credit union movement could learn a lot about innovation from a French Canadian singer from Montreal. READ MORE

'I' Is for Innovation

July 23, 2010
READ MORE

CUs and Young Adults

July 18, 2010
What are the biggest barriers to getting young adults to consider using credit unions? READ MORE

A Chemical Reason for Social Networks' Popularity?

July 14, 2010
When people interact on social networks, their brains release the chemical oxytocin, the same chemical that's released when people experience acts of trust, loyalty, or generosity. This shows how people are wired to interact with others. READ MORE
May Cover

Credit Union Magazine

• May digital edition

May 2013

heroes

What's Popular

Popular Stories

Scenes from the 19th Annual CUNA CFO Council Conference

Survey Says: Americans Lack Credit Score Knowledge

Warren Morrow Named 2013 CU Hero of the Year

The ABCs of APT

Identify & Monitor Indirect Auto Lending Risks

Recent Discussion

In remembering Warren, the first thing I think of was his smile. He was a gentle, caring man who always thought of others first. I was honored to be a part of the MiOpportinidad project with Affinity Credit Union, Warren and Miriam. His hard work and dedication to that project was inspirational. Warren so deserves this award.

The author really understands the credit union philosophy and I really enjoyed the analogy of his bathroom remodel. The only thing missing was pictures of the finished bathroom! :)

Thank you Phillip for showing the differences between a Big Bank that is only looking to sell you products and a Credit Union that actually looks out for its members needs. Great article!

I love and give a standing ovation to Ron Kase and to other caring people just as much as those who passed away on 2012 like Warren Morrow at Des Moines Iowa. He worked hard for those who are under-served an under-represented, but wasn't mentioned in your magazine. It may be beneficial for the entire world to know about his accomplishments no for his benefit, obviously, but to increase the number of positive and caring people and to add members the CU. Just ask Coopera Consulting at Des Moines Iowa about Warren Morrow's legacy.

That’s right Lisa. The servicing rule would not require a credit union to create its own policies and procedures if all aspects of the servicing are delegated to a sub-servicer. However, remember that the credit union will have to conduct due diligence on the sub-servicer to make sure it is following the minimum requirements for policies and procedures. Unfortunately, even those credit unions that use a third party servicer will need to have a working knowledge of the CFPB’s servicing rule.

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