Lending

Want More Loans? Embrace Technology

July 01, 2011
The route to loan growth is increasingly mobile. READ MORE

Get the Lending Lowdown

June 22, 2011
The complexity and depth of the compliance changes will tax CU staff and pocketbooks. READ MORE

CUs Have Large Small-Business Opportunities

June 21, 2011
Small businesses dissatisfaction with banks gives CUs a prime opportunity. READ MORE

Credit Card Pricing: Navigating a Post-CARD Act Market

June 17, 2011
Credit unions nationwide face a new, revamped market. READ MORE

Auto Loan Delinquencies Fall to 10-Year Lows

June 15, 2011
Mortgage and credit card delinquencies also experience substantial declines. READ MORE

The Hidden Benefit of Tracked Collateral Protection

June 08, 2011
CPI helps Meritrust CU protect its collateral without affecting the entire membership. READ MORE

Get a Charge Out of Your Cards

June 07, 2011
Credit card profitability is surprisingly robust for many CUs. READ MORE

Post-Recession Lending

June 01, 2011
Declining delinquencies should enable loan loss provisions to dramatically decrease in 2011 and 2012. READ MORE

Lending: Go ‘All In’

May 31, 2011
Successful lending demands dedication, discipline, training, and communication. READ MORE

Life After Foreclosure

May 25, 2011
Consumers who defaulted only on their mortgages during the recession are far better credit risks on new loans than those who fell behind on multiple credit accounts. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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