Lending

Loans Are the Best Investment

January 31, 2013
Series of new loan products helps Cooperative Center FCU recover from the recession and deliver on its business objectives. READ MORE

Worldwide Membership Creates Unique Lending Challenges

January 25, 2013
‘Each country is scored by risk and delinquency experience, and the macro-economic outlook.’ READ MORE

Builder Confidence Holds Steady in January

January 23, 2013
More housing markets show signs of recovery. READ MORE

Teamwork, Sales Focus Lead to Mortgage Success

January 22, 2013
Incentives, competitive rates, new products, and community partnerships, also grow loan volume. READ MORE

Proactive Lenders Succeed Even in Tough Times

January 22, 2013
Passive lenders simply wait for tough times to pass when the economy or other events cause lending to lag. READ MORE

‘Thanks for Treating Me as a Friend’

January 16, 2013
Personal contact cements member relationships and provides a foundation for referrals. READ MORE

Eight Thriving Cottage Industries

January 11, 2013
Cottage industries—businesses that can be started by individuals in their homes—present major lending opportunities for CUs. READ MORE

Three Steps for MBL Success

January 09, 2013
Find the right people, forge strong member relationships—and be safe. READ MORE

CUs Looking for Lending Uptick in 2013

January 06, 2013
Credit unions expect modest loan growth this year as the economy improves. READ MORE

Housing Is Staging a Comeback

January 06, 2013
Home sales are expected to rise 3% and home prices are expected to rise 2% to 3% in 2013. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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