Leading Edge Lenders

December 22, 2008
Karen Bankston CUNA Lending Council award winners turn economic drop into market share gains. The dramatic economic downturn of 2008 caught many by surprise, but  executives of credit unions honored with the 2008 Excellence in Lending Awards detected the first tremors in 2007 and earlier. They adjusted their lending processes... READ MORE

Reverse Mortgages Come of Age

December 22, 2008
Neil Bartlett Demand for reverse mortgages should increase as seniors face the future with rising expenses.The biggest risk of not providing reverse mortgages is that someone else will—and your credit union may lose senior members. Greg Seltzer, vice president of lending at $830 million asset Los Angeles Firemen’s Credit Union,... READ MORE

Three-Part Harmony

November 17, 2008
I often look to my daughter's life as a way to better understand the world around me. At age 15 and as a high-school freshman, she's very musically inclined. (She gets it from her mother.) Yet... READ MORE

Lessons Learned From Microfinance

August 01, 2008
Lessons Learned From Microfinance August 1, 2008 By Beth Stetenfeld Did you know: Forty percent to 60% of the world's population is unbanked; Twenty eight million people in the U.S. have no financial account relationship; and About 45 million people—19% of U.S. households—have account relationships but continue to use various... READ MORE

Streamline Card Processing to Reduce Fraud

August 01, 2008
Streamline Card Processing to Reduce Fraud August 1, 2008 By Dusty Bowers Just as one-stop shopping appeals to time-strapped consumers, using the same processor for debit personal identification number (PIN) and signature and credit card transactions can improve security, operational efficiency, and member service. Credit unions studying how best to... READ MORE

Spotlight: Melanie Stillwell

August 01, 2008
Spotlight: Melanie Stillwell August 1, 2008 Who: Melanie Stillwell What: President/CEO Where: Western Cooperative CU , Williston, N.D.   Why our business lending program is successful Our business lending portfolio consists primarily of agricultural loans. The credit union was chartered 70 years ago as an agricultural credit union and is... READ MORE

Community Partners

August 01, 2008
Community Partners August 1, 2008 By Darla Dernovsek A high-school dropout gets a job mopping floors in the meat department of the local grocery store. He works hard, gets promoted to meat and deli manager, and the owner offers to sell him the store when she retires. Fast-forward 22 years.... READ MORE

Adaptable Fraud Prevention: A Global Solution

August 01, 2008
Adaptable Fraud Prevention: A Global Solution August 1, 2008 By Karen Postma It's no surprise that given the increased use of payment cards by consumers from Boston to Bangkok and places in between, card fraud is on the rise. Losses total in the hundreds of millions of dollars for debit... READ MORE

College Credit

July 01, 2008
College Credit July 1, 2008 By Lucy Harr "Opportunity is missed by most people because it's dressed in overalls and looks like work," Thomas Edison observed. But Washington, D.C.-based Georgetown University Alumni and Student Federal Credit Union faced opportunity in 2004—and didn't turn away. For about 20 years, the $10.4... READ MORE

Loan Quality: 10 Questions to Consider

June 01, 2008
Loan Quality: 10 Questions to Consider June 1, 2008 By Richard Sandenaw As credit unions emphasize loan growth, it's important not to sacrifice portfolio quality. Directors and staff should ensure lending policies and procedures provide: Adequate internal controls so employees follow underwriting guidelines as they work to increase loan volume;... READ MORE

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