Lending

Reg Z and the CARD Act

September 29, 2010
Sometimes, a literal reading of a particular Regulation Z provision doesn't disclose the full intent or meaning. READ MORE

Student Loan Default Rates Increase

September 21, 2010
U.S. Secretary of Education Arne Duncan announced that the fiscal year 2008 national student loan default rate is 7%, up from 6.7% as of fiscal year 2007. READ MORE

Loan Modifications and Refinancings Continue to Increase

September 17, 2010
More than half of completed loan modifications in the second quarter lowered borrowers' monthly payments by more than 30%. READ MORE

Shop Around for Title Insurance

September 15, 2010
Your members may not have a very good understanding of what title insurance covers or what it costs. But title insurance is one of the largest expenses when closing on a purchase or refinance. READ MORE

House Prices Rise in Second Quarter

September 01, 2010
U.S. house prices rose in the second quarter of 2010 according to the Federal Housing Finance Agency's seasonally adjusted purchase-only house price index. READ MORE

Real Estate at a Crossroads?

September 01, 2010
CUs are continuing with strong underwriting standards while helping members as much as possible to stay in their homes. READ MORE

A Tale of Opportunities

August 30, 2010
How might Charles Dickens's sage narrative apply to credit unions today? It's easy to focus only on the difficulties credit unions face right now. Afterall, there are many reasons for gloom. READ MORE

Five More Mortgage Fraud Schemes

August 24, 2010
The Federal Financial Institutions Examination Council warns financial institutions to be on the watch for these common mortgage schemes. READ MORE

What Happens in Europe Doesn't Stay in Europe

August 19, 2010
The latest "100-year" economic crisis to affect the global economy, which lately seems to occur every seven to eight years, is the Euro-Zone debt crisis. The culprit: Too much borrowing and spending during the last decade. READ MORE

Cheney: Drive Home MBL Message During Senate Recess

August 11, 2010
The five-week recess is a great opportunity to reach senators at home during town hall meetings and campaign events. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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