Lending

Mortgage Lenders Prepare For June 1

April 01, 2013
The bulk of the new mortgage rules won’t take effect until next year READ MORE

Loan Participations

March 19, 2013
A well-drafted agreement governs the loan participation process. READ MORE

CUs Lend Members a Hand

March 08, 2013
Aside from being the right thing to do, helping members during difficult times builds loyalty—and loyalty builds strong CUs. READ MORE

Earnings Back to ‘Normal’ Range

March 07, 2013
Average net income for credit unions in 2012 will be about 90 basis points of average assets. READ MORE

Ten Loan Ideas for 2013

February 19, 2013
Economists have predicted credit union loan growth to be about 5% in 2013 READ MORE

Culture Club: California CU Immerses Staff in Hispanics’ Language, Customs

February 18, 2013
Hispanics comprise 20% of the total membership at Travis CU, the dividend from an eight-year effort to appeal to the community. READ MORE

Royce Reintroduces CU MBL Bill

February 14, 2013
Last year, MBL legislation had strong bipartisan support with 144 co-sponsors in the House and 21 in the Senate. READ MORE

‘Eagle Advance,’ ‘Credit Builder’ Give Members a Second Chance

February 06, 2013
‘We’re trained to recognize patterns in a member’s credit history.’ READ MORE

CU Cards On the Upswing

February 01, 2013
CUs boast some of the industry’s lowest credit card interest rates. READ MORE

Loans Are the Best Investment

January 31, 2013
Series of new loan products helps Cooperative Center FCU recover from the recession and deliver on its business objectives. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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