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Earnings Back to ‘Normal’ Range
March 07, 2013
Average net income for credit unions in 2012 will be about 90 basis points of average assets.
Ten Loan Ideas for 2013
February 19, 2013
Economists have predicted credit union loan growth to be about 5% in 2013
Culture Club: California CU Immerses Staff in Hispanics’ Language, Customs
February 18, 2013
Hispanics comprise 20% of the total membership at Travis CU, the dividend from an eight-year effort to appeal to the community.
Royce Reintroduces CU MBL Bill
February 14, 2013
Last year, MBL legislation had strong bipartisan support with 144 co-sponsors in the House and 21 in the Senate.
‘Eagle Advance,’ ‘Credit Builder’ Give Members a Second Chance
February 06, 2013
‘We’re trained to recognize patterns in a member’s credit history.’
CU Cards On the Upswing
February 01, 2013
CUs boast some of the industry’s lowest credit card interest rates.
Loans Are the Best Investment
January 31, 2013
Series of new loan products helps Cooperative Center FCU recover from the recession and deliver on its business objectives.
Worldwide Membership Creates Unique Lending Challenges
January 25, 2013
‘Each country is scored by risk and delinquency experience, and the macro-economic outlook.’
Builder Confidence Holds Steady in January
January 23, 2013
More housing markets show signs of recovery.
Teamwork, Sales Focus Lead to Mortgage Success
January 22, 2013
Incentives, competitive rates, new products, and community partnerships, also grow loan volume.
Credit Union Magazine
March 2014 digital edition
A New Payments Paradigm
Prepare for the End of Gridlock
Solving the Fannie and Freddie Puzzle
Involve Members in Unite for Good
Enhance Members’ Cross-Channel Experience
This is a great list, but falls short. Consider the myriad of other risks that can bring the credit union to its knees: Technology risks including viruses, trojans, data breaches and other forms of security compromises. People risks, including disgruntled employees, social engineering attempts, social unrest, prison breakout, social media entries that also affect the mentioned reputational risk. Environmental risks, which could include derailed or overturned chemical tankers,blizzards, hurricanes, tornados, sink holes (save the Corvettes!), earthquakes, mudslides, forest fires. Leaders always need to be asking themselves, "What could stop us from performing our mission?" A solid crisis management organization, coupled with a realistic, exercised business continuity plan is vital to ensure continued operations.
Cash America self reported the Ohio collections robo signing incident which was a violation of company policy. An outside investigation was conducted and findings were reported to the state and CFPB. Customers were refunded money due the company before any federal or state action was announced.
This important article managed to engage & inform in a few short minutes. Kudos, CU Magazine!
This is such a great example of credit unions giving back. The key with Complex Community is that they don't just do these acts of kindness just to do them. They are a part of their culture (as you noted). Before starting a similar program, other credit unions should do a deep dive into their culture and then match their program to who they are.
This article is spot-on regarding engagement. In fact, many credit unions need to replace their sales training with member engagement training. Your members don't want to be sold to--they want to be engaged with. Likewise, your front-line staff are not sales people--they are educators.
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Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?
William Armstrong, Northeast Community CU
Dan Morrisey, Queen of Peace Arlington FCU
William Rissel, Fort Knox FCU
Joni Senkpeil, Illinois CU System
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