Lending

Confusion Reigns Over Student Loan Costs

May 26, 2013
Half of high school seniors don’t understand the cost and terms of student loans. READ MORE

Identify & Monitor Indirect Auto Lending Risks

May 20, 2013
A successful indirect auto lending program forecasts risk and monitors deviations from your CU's plan. READ MORE

Jump-Start Your Loan Portfolio: Nine Steps

May 13, 2013
It’s time to get back to the business of lending. READ MORE

Student Loans: Understand the Financial Aid Timeline

May 09, 2013
Market your private student loan program early; preferably in May. READ MORE

The Key to Debit Card Growth

May 07, 2013
One-third of consumers are heavy users of debit, using their cards more than 10 times per month. READ MORE

CUNA Mutual Rolls Out Car-Buying App

May 01, 2013
Application provides vehicle information and loan application assistance for members looking to buy cars. READ MORE

Move Members from the Showroom to Your Lobby

April 24, 2013
Use data from indirect loan applications to start your discussion with new members. READ MORE

The Time Is Now for Capital Reform

April 22, 2013
Credit unions want—and need—capital reform. The time is now READ MORE

Lose the Recessionary Mindset, but Monitor Housing Market Closely

April 13, 2013
High liquidity, low rates, and still-steep unemployment make the competitive landscape as challenging as ever. READ MORE

One of Five Households Has Student Loan Debt

April 08, 2013
Average outstanding student loan balance approaching $30,000. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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