Lending

Credit Cards: To Sell or Not to Sell

January 01, 2007
Credit Cards: To Sell or Not to Sell January 1, 2007 By Darla Dernovsek Credit unions sell their credit card portfolios for a variety of reasons. Their portfolios may be dwindling due to a lack of resources, or they may want to shift resources to other priorities. Yet experts say... READ MORE

How to Underwrite Self-Employed Borrowers

January 01, 2007
How to Underwrite Self-Employed Borrowers January 1, 2007 By Tim Harrington Self-employed borrowers are among the most difficult for loan officers to underwrite. Why? Obtaining a reliable estimate of such borrowers' earnings from their tax returns can be confusing, even deceiving. Many loan officers I speak to simply find the... READ MORE

Data Snapshot: Top 10 Lending Drivers

January 01, 2007
Data Snapshot: Top 10 Lending Drivers January 1, 2007 Data Snapshot: Top 10 Lending Drivers The top 10 business drivers for consumer lending in 2007 include market volatility and changing member needs. Business drivers for the 2007 consumer lending industry: 1. Market volatility. 2. Changing member and market needs. 3.... READ MORE

Q&A: Business Lending Lessons Learned

December 01, 2006
Q&A: Business Lending Lessons Learned December 1, 2006 Who: Richard Borland What: Assistant vice president, business banking Where: Meriwest Credit Union, San Jose, Calif. Richard Borland helped Meriwest Credit Union launch business banking services throughout the San Francisco Bay Area and in Tucson, Ariz. Before joining the $1 billion asset... READ MORE

How to Launch Business Services

December 01, 2006
How to Launch Business Services December 1, 2006 By Kathleen Litman When Technology Credit Union's (Tech CU) senior management team decided in 2005 to develop a suite of business accounts to complement existing business loan products, it understood that in addition to effectively positioning these services to a niche market... READ MORE

Construction Lending: Strategies for Success

December 01, 2006
Construction Lending: Strategies for Success December 1, 2006 By Wendy Wilkinson Every lender knows the risks associated with construction lending can be as great as the rewards. However, managing these risks and implementing a system to avoid the pitfalls of construction lending often is mystifying and a great source of... READ MORE

Construction Lending: Strategies for Success

December 01, 2006
Construction Lending: Strategies for Success December 1, 2006 By Wendy Wilkinson Every lender knows the risks associated with construction lending can be as great as the rewards. However, managing these risks and implementing a system to avoid the pitfalls of construction lending often is mystifying and a great source of... READ MORE

A Case for Risk-Based Loan Pricing

November 01, 2006
A Case for Risk-Based Loan Pricing November 1, 2006 By Ken Williams Technology is driving the migration to tiered pricing (basing interest rates on credit risk) to smaller institutions. This article looks at key issues tied to the implementation and management of tiering rates for risk-based pricing: Measuring and price... READ MORE

Mortgagebot Named to 2006 'Future 50'

November 01, 2006
Mortgagebot Named to 2006 'Future 50' November 1, 2006 Mortgagebot LLC, Mequon, Wis., was named to the 2006 Future 50 list by the Metropolitan Milwaukee Association of Commerce Council of Small Business Executives. The list recognizes area companies that achieved growth in both revenue and employment. This is the second... READ MORE

Mortgage Q&A: Build a Foundation for Success

October 01, 2006
Mortgage Q&A: Build a Foundation for Success October 1, 2006 Credit unions' mortgage success depends on making a commitment to the product and finding experienced employees who can provide the level of service members require, says Keith Varney, chief operating officer for TruHome Solutions, a Lenexa, Kan.-based credit union service... READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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