Lending

Hispanics Drive Member Growth

September 23, 2009
Attracting and serving Hispanic members drives membership growth and bolsters the bottom line. READ MORE

The First Supper

September 23, 2009
An embarrassing moment sparks a multibillion dollar industry. In 1949, Frank McNamara, head of the Hamilton Credit Corp., went out to eat with some of his buddies. At the dinner were Alfred Bloomingdale (grandson of the founder of Bloomingdale’s department store) and Ralph Sneider, McNamara’s attorney. The three men ate... READ MORE

Loan Modifications: Lessons From Ent FCU

August 27, 2009
Roughly 70% of members with modified loans resume their original payments. READ MORE

Take the Paper Out of Lending

August 27, 2009
Eliminating paper from the lending process saves credit unions money and makes them more efficient, say Scott Cowan , vice president of sales and marketing, and Teri Rosquist , marketing assistant for Millennial Vision Inc . (MVI). Getting to that point takes some work, the right tools, and a new employee... READ MORE

Show Me the Data: Boost Card Success With Information

August 27, 2009
By Brian Scott Every swipe of a credit card generates hundreds of lines of data. Everything from merchant information to purchase details to rate and finance statistics are captured and stored following each plastic transaction. Buried deep within this data are the answers to questions that can mystify even the... READ MORE

Compliance Q&A: Adverse Action Notices

August 27, 2009
By Valerie Moss Q Must a credit union provide an adverse action notice under Regulation B when it turns down a business loan application?   A Yes . Regulation B (Equal Credit Opportunity) applies to all credit—commercial as well as consumer loans. However, if two or more people have applied... READ MORE

Restructuring Troubled Debt

August 25, 2009
Can you spot the troubled debt restructuring in these scenarios? READ MORE

'Don't You Love a ... Controversy?'

July 20, 2009
I love a good controversy. This one comes courtesy of the quirky world of statistics, the American Bankers Association's perennial credit union basher/economist Keith Leggett. READ MORE

Taking Care of Business Members

July 20, 2009
Flexibility, communication, and a full suite of services deepen relationships with business members. Judy Dahl The more attentive you are to business members, the more likely they’ll be to stay with you and the more products and services they’ll use. You’ll also better understand their businesses. Both $600 million asset... READ MORE

A Four-Legged Approach to Growth

July 20, 2009
Build branches and products to compete during changing economic conditions. Jennifer Lehn Anniversaries are times of reflection. I recently celebrated my 20th anniversary with Numerica Credit Union, and I’ve reflected on how strategic decisions during my tenure have, for the most part, put us (and most credit unions) in a... READ MORE
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