Lending

Three-M Laws: Tolls On the Road to Foreclosure

November 01, 2010
New state statutes likely will lengthen the foreclosure process. READ MORE

Managing Your Crop of Loans

November 01, 2010

Position your credit union to withstand increased dividend costs when rates rise.

READ MORE

Agency Releases Mortgage Rate Data

October 28, 2010
The average interest rate on conventional, 30-year fixed-rate mortgage loans of $417,000 or less decreased 12 basis points (bp) to 4.58% in September. The average interest rate on 15-year, fixed-rate loans of $417,000 increased 11 bp to 4.57% in September. READ MORE

Forge Small Business Relationships: Five Strategies

October 28, 2010
Banking industry turmoil and tighter lending standards present incredible opportunities for CUs in the small business lending arena. READ MORE

U.S. Monthly House Price Index Increases from July to August

October 26, 2010
For the 12 months ending in August, U.S. prices fell 2.4%. The U.S. index is 13.6% below its April 2007 peak. READ MORE

OK to Walk Away?

October 25, 2010
As the housing market continues to flounder in many parts of the country, 21% of homeowners say they owe more on their mortgages than their homes are worth, survey says. READ MORE

Filene Report Shows Increased Debit Card Use

October 22, 2010
Plastic cards tie consumers to their financial institutions. This is good news if your credit union offers debit and credit cards. READ MORE

High Unemployment Increases Risk to Auto Loan Portfolio

October 15, 2010
The stalled U.S. economy has not only aggravated the downturn in credit union new vehicle loans, it has put the industry's portfolio of current auto loans at greater risk. READ MORE

Monthly House Price Index Falls 0.5%

October 05, 2010
U.S. house prices fell 0.5% on a seasonally adjusted basis from June to July, according to the Federal Housing Finance Agency's monthly House Price Index. READ MORE

Job Losses Create Higher Loan Risk

October 01, 2010
The stalled economy has put the industry's auto loan portfolio at greater risk. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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