Technology

Critical to the success of social media efforts is a simple practice: Move beyond promoting products and interact with other communities and posts. READ MORE

Marketers struggle to figure out how social media fits into the marketing mix and how to gauge its performance. READ MORE

The credit union business model is in jeopardy because of changes in the payment ecosystem. READ MORE

Major credit card firms are trying to transition to a more secure card. READ MORE

Studies show about 50% of attempts to open accounts online fail. READ MORE

Fewer than 30% of large organizations will block employee access to social media sites by 2014, according to Gartner. That’s compared with 50% just two years ago. READ MORE

With a significant portion of noninterest income derived from the payments ecosystem, CUs must be prepared for what’s next in payments. READ MORE

Don’t look at social media tools as just more on your to-do list. View them as tools in your personal toolbox to improve leadership, suggests The Wall Street Journal.  READ MORE

Your newest branch is virtual, and your website is the front door. READ MORE

Chris Brogan’s advice for harnessing the power of social media boils down to two simple words: Be helpful. READ MORE