Technology

Navy FCU: On Call 24/7 To Provide World-Class Service

June 01, 2006
Navy FCU: On Call 24/7 To Provide World-Class Service June 1, 2006 By Keasha Lee Communication is the key to maintaining any relationship. Although technology has introduced a variety of ways for people to communicate, the telephone is still the first choice for consumers when it comes to requesting information... READ MORE

IT Specialists Bridge The Communication Gap

June 01, 2006
IT Specialists Bridge The Communication Gap June 1, 2006 By Tom Carpenter As credit unions integrate technology into business operations, information technology (IT) specialists are taking on more corporate responsibilities. Most organizations expect IT staff members to communicate effectively with others as their positions become more visible. Historically, IT departments... READ MORE

Experian Upgrades Knowledge-Based Authentication Service Platform

June 01, 2006
Experian Upgrades Knowledge-Based Authentication Service Platform June 1, 2006 Costa Mesa, Calif.-based Experian®,launched the next generation of its Knowledge-Based Authentication services platform. The platform enhancements will help Experian clients expand their authentication capabilities by offering a broader array of questions than had previously been available. New questions not related to... READ MORE

Alabama CU Wins International Award For New Web Site

May 01, 2006
Alabama CU Wins International Award For New Web Site May 1, 2006 Competing against thousands of Web sites from 26 countries, Legacy Community Federal Credit Union won a Silver Award for Consumer Product Web site by the Summit Creative Awards . This 12-year-old competition has established itself as one of... READ MORE

Diebold Earns Product Line Strategy Award

May 01, 2006
Diebold Earns Product Line Strategy Award May 1, 2006 Diebold's Opteva® family of automated teller machines (ATMs) has received the 2006 Frost & Sullivan Product Line Strategy Leadership Award, providing its customers around the world with yet another reason to embrace the innovative self-service solution first introduced by the company... READ MORE

CUNA Unveils Comprehensive Online Research Tool

May 01, 2006
CUNA Unveils Comprehensive Online Research Tool May 1, 2006 CUNA recently unveiled a new online research site stocked with innovative, interactive benchmarking and analytical tools, and in-depth information dedicated to providing market insights and thought leadership to credit unions. CU360 combines CUNA's previous online research site with a host of... READ MORE

Protect The Online Channel: Four Top Considerations

April 01, 2006
Securing online transactions is a critical part of operating in the digital world. READ MORE

Multi-factor Authentication Tools And Techniques

April 01, 2006
Multi-factor Authentication Tools And Techniques April 1, 2006 On Oct. 12, 2005, the Federal Financial Institutions Examination Council (FFIEC), which consists of the National Credit Union Administration and the other four financial institution regulators, issued an advisory containing guidance about identity authentication procedures to protect consumers who access their accounts... READ MORE

How Do You Address Members' Online Security Concerns?

March 01, 2006
How Do You Address Members' Online Security Concerns? March 1, 2006 By Cathy Fleming Educate Members, Staff We continue to educate members about the security measures we have in place. We also educate our staff so they can talk credibly about it. The media loves to talk about electronic fraud,... READ MORE

Software Token Provides Multi-Factor Authentication

March 01, 2006
Software Token Provides Multi-Factor Authentication March 1, 2006 An innovative 'Software Token' developed by Cavion Plus, Mounds View, Minn., allows financial institutions to satisfy regulators' demands for multi-factor authentication to verify the identity of online banking users. Cavion Plus introduced its Software Token authentication solution as part of Version 3.3... READ MORE

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