Technology

Corillian, uMonitor Partner for Online Account Opening and Funding

December 01, 2006
Corillian, uMonitor Partner for Online Account Opening and Funding December 1, 2006 Corillian Corp., Portland, Ore., and Parsam Technologies, the Memphis, Tenn.-based provider of uMonitor financial technologies, announced a partnership to combine Corillian's leading online banking services with uMonitor online account opening and funding, funds transfer, premium account aggregation, and... READ MORE

Webinar Offers Compliance Help for Marketers

December 01, 2006
Webinar Offers Compliance Help for Marketers December 1, 2006 WorkZone, Conshohocken, Pa., is offering a specialized Webinar tailored exclusively for financial services industry marketing professionals who have advertising compliance needs. The Webinar will feature a live demonstration of online tools financial services marketers have used to comply with government regulations... READ MORE

Online Users: Worth Their Weight in Gold

November 01, 2006
Online Users: Worth Their Weight in Gold November 1, 2006 By Paul Witman and Gwenael Delaine Online vs. offline consumers What to do next? In today's competitive market, small and midsize financial institutions constantly find themselves beating back the ever-infringing 'Top 25' banks, a practice that often drives them to... READ MORE

Online Banking Creates Cyber Risks

November 01, 2006
Cyber liability is a huge and growing risk that, if not properly insured, could bankrupt a CU. READ MORE

'Haptic' Technology Enters ATMs

November 01, 2006
'Haptic' Technology Enters ATMs November 1, 2006 Diebold Inc.'s new concept automated teller machine (ATM), Vectra, dispenses with a prominent design element: the button. Incorporating a design philosophy known as haptics, which is based on the sense of touch, the concept terminal replaces the traditional keypad and function keys with... READ MORE

Find Buried Treasure Within Member Interactions

November 01, 2006
Find Buried Treasure Within Member Interactions November 1, 2006 By Lynn Grogan Credit unions face significant challenges today--rising interest rates, industry consolidation, bringing in new business, and maintaining members' loyalty. In response, many credit unions are recognizing the importance of leveraging the information derived from everyday interactions between their members... READ MORE

Coin Counter Allows Electronic Transfers Into Consumers' Accounts

November 01, 2006
Coin Counter Allows Electronic Transfers Into Consumers' Accounts November 1, 2006 Coinstar Inc., Bellevue, Wash., has developed the new Coinstar Direct Coin Depositâ„¢ service that will allow consumers to electronically transfer coins into personal accounts. This feature is complemented with Coinstar's new Madison coin-counting kiosk, specifically designed for retail financial... READ MORE

Mortgagebot Named to 2006 'Future 50'

November 01, 2006
Mortgagebot Named to 2006 'Future 50' November 1, 2006 Mortgagebot LLC, Mequon, Wis., was named to the 2006 Future 50 list by the Metropolitan Milwaukee Association of Commerce Council of Small Business Executives. The list recognizes area companies that achieved growth in both revenue and employment. This is the second... READ MORE

Seven Tech Trends That Will Matter Most to CUs

October 01, 2006
Seven Tech Trends That Will Matter Most to CUs October 1, 2006 By Mark Sievewright As I think about technology trends that will shape the credit union movement's next chapter, the most difficult part is reducing the list to a manageable number. These "Magnificent Seven" trends, presented in alphabetical order,... READ MORE

CO-OP, Ensenta Introduce Multi-Function Kiosks

October 01, 2006
CO-OP, Ensenta Introduce Multi-Function Kiosks October 1, 2006 Imagine a new technology that combines automated teller machine (ATM) and shared branching functionality in a single self-service machine, and also accepts digital deposits for both channels. CO-OP Financial Services, Ontario, Calif., the nation's largest credit union-owned electronic funds transfer network and... READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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