Technology

An Ounce of Fraud Prevention is Worth Millions in Cures

August 01, 2008
An Ounce of Fraud Prevention is Worth Millions in Cures August 1, 2008 By Kevin Joy As online banking activities grow, phishing attacks have become a prime source of identity theft. Credit unions are now finding themselves battling an escalating number of these attacks that are specifically designed to acquire... READ MORE

Image Capture: Only Fools Rush In

July 01, 2008
Image Capture: Only Fools Rush In July 1, 2008 By Rick Stanton Selecting a front-end image capture system for first presentment points is like guessing which video recording format will be the new standard. A plethora of providers offer image capture systems. Rapid-paced technology delivers one new solution after another—each... READ MORE

Social Media: Are You Ready for Marketing 2.0?

July 01, 2008
Social Media: Are You Ready for Marketing 2.0? July 1, 2008 By Susan Solomon There's a very old stereotype of a salesman (and yes, it usually was a man) who stuck his foot in your front door, threw dirt on your carpet, and convinced you that you really needed his... READ MORE

America First FCU Launches Mobile Banking

July 01, 2008
When America First FCU introduced mobile banking services in 2001, the technology and devices simply weren't ready. READ MORE

Get Your E-Mail Messages Through

June 01, 2008
Get Your E-Mail Messages Through June 1, 2008 By Greg Crandell Spam is here to stay, and the enemy is gaining ground. But take heart: Spam filters are becoming more sophisticated, with forceful weapons that can fight off the worst of foes. That's good news, but where does it leave... READ MORE

Podcast: Harness the Power of New Marketing Media

June 01, 2008
Podcast: Harness the Power of New Marketing Media June 1, 2008 When people seek solutions to their problems today, the first place they go is the Web. So successful companies are publishing great content online, according to David Meerman Scott, author of "The New Rules of Marketing & PR ."... READ MORE

SAS 70 Reports Provide Peace of Mind

May 01, 2008
SAS 70 Reports Provide Peace of Mind May 1, 2008 By Alyssa G. Martin When the American Institute of Certified Public Accountants (AICPA) introduced Statement of Auditing Standards No. 70, Service Organizations (SAS 70) in 1992, many service organizations viewed it as an optional audit—an option determined by cost/benefit analysis.... READ MORE

Infuse Information Security Into IT Infrastructure

April 01, 2008
Infuse Information Security Into IT Infrastructure April 1, 2008 By Jeromie Jackson Capitalize on the rewards and minimize the risks of information technology (IT). To do so, make sure information security is ingrained in your systems—throughout each project lifecycle. While IT provides simplified user experiences, straight-through-processing, and technical agility, it... READ MORE

Stem the Data Leakage Tide

April 01, 2008
Stem the Data Leakage Tide April 1, 2008 By Andrew Plato There's a lot of talk now about data leakage protection (sometimes called extrusion prevention). Data leakage is an important information security issue facing organizations of all types. However, data leakage prevention is particularly important for financial services and health-care... READ MORE

Data Storage Remedies May Be Coming

April 01, 2008
Data Storage Remedies May Be Coming April 1, 2008 By Vicky Franchino As the numerous data breach scandals of recent years prove, there's an epidemic of inappropriate data storage, and credit unions are paying the cost. Remedies and solutions could come from the major card companies and legislative changes: Payment... READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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