Technology

Ten Tweets You Should Never Send

March 09, 2010
"You’re boring. That’s why people are ignoring you.” Seth Godin , marketing guru By Jeffry Pilcher If you’re at all familiar with Twitter , then you know its users have struggled with one basic problem since the service was launched: mundane and trivial tweets. Things have improved recently, and now... READ MORE

2010's Top 10 Information Security Threats

February 09, 2010
The start of a new year is a great time for companies to evaluate their information security practices and prepare for threats they’ll face in the coming year, says Kevin Prince, chief technology officer for Perimeter eSecurity , Milford, Conn. “As these security threats become more serious and difficult to... READ MORE

Social Media Guidelines and Policies

February 08, 2010
Conference to Offer Social Media Guidance The 16th Annual CUNA Human Resources/Training & Development Council Conference will feature a session on social media for HR, plus more than 25 other sessions covering industry-essential issues such as: Mergers ; Performance management ; and Remote workforces . The conference will be held April 11-14... READ MORE

What Does the Future Hold for Branches?

January 27, 2010
By Patrick Totty Many credit union members view brick-and-mortar branches in much the same way that college kids think of home: They function well away from it but love basking in the sheer comfort and familiarity of the place. That basic need for human contact is why credit unions will... READ MORE

Top 10 Stories of 2009

January 15, 2010
Visitors to creditunionmagazine.com were most interested in regulations, corporate stabilization, and the recession during 2009. The most-read stories on creditunionmagazine.com during 2009 were: 10) Strange-But-True CU Crimes   Did you hear about the arrest police made in a 26-year-old credit union embezzlement case? Or about the member who deposited her... READ MORE

FIS Introduces New Bill Pay User Interface

December 17, 2009
FIS , one of the world’s largest providers of banking and payments technology, has unveiled its next generation bill payment solution for financial institutions. Take a tour of FIS’ new bill pay user interface. The new bill pay interface uses task-oriented, configurable modules that answer consumers’ hot button bill pay... READ MORE

Elan, IBT Provide EFT Processing Solutions

December 15, 2009
As part of its ongoing efforts to form partnerships with the industry’s leaders, Integrated Bank Technology (IBT) has announced a strategic alliance with Elan Financial Services to provide financial institutions with IBT’s innovative core processing applications and Elan’s leading ATM and debit processing services. In addition to the core ATM and... READ MORE

Technology resources

November 30, 2009
The recession is putting a major squeeze on credit union earnings. CUNA forecasts average earnings of only 13 basis points for credit unions in 2009. And many credit unions will have negative earnings. In this type of environment, credit union CEOs bring their management teams together and give them their... READ MORE

What's Your Technology Strategy?

November 30, 2009
When David Pavone determines whether to invest in a particular technology, he generally takes the 'fast follower' approach. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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