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Moving Mobile Forward

December 20, 2011
With the proliferation of smartphones and the entrance of nontraditional competitors, financial institutions face an “urgent call to action.” READ MORE

Rethink Your Mobile Banking Risk

December 12, 2011
As with any service, CUs must balance risk with reward and conduct careful due diligence. READ MORE

Ten Tips for Mobile ROI

December 09, 2011
Don’t simply “check the box” and provide basic online banking functionality—without having an overall online channel optimization strategy. READ MORE

Credit Union Magazine Releases 2012 Guide to CU Core Processors

December 02, 2011
The 2012 Information Systems Guide offers a detailed matrix of 24 core processing systems’ key features and functions, and much more. READ MORE

Less Money, More Social Media Access

December 01, 2011
Findings from Cisco's 2nd annual Connected World Technology Report. READ MORE

Mobile Banking Security

November 14, 2011
Mobile banking might be on the verge of widespread consumer acceptance, but can financial institutions meet consumers’ security expectations? READ MORE

On Pirates And Profitability

November 14, 2011
A salesperson's recent pitch for mobile banking reminded me of the way retailers used to sell bell-bottom jeans. READ MORE

Mobile Security Jitters

November 01, 2011
Researchers at Javelin Strategy & Research were stumped when despite strong annual increases in smartphone adoption, a recent study showed no corresponding increase in consumer adoption of mobile banking. READ MORE

CU Takes Advantage of Fresh, Clean Website

October 25, 2011
Annette Coronado, director of marketing at SCE FCU, describes the fresh, clean look and intuitive structure of the CU's new website. READ MORE

Harness the Power of Social Media

October 24, 2011
'We never expected Facebook to be so big.' READ MORE
May Cover

Credit Union Magazine

• May digital edition

May 2013

heroes

What's Popular

Popular Stories

Scenes from the 19th Annual CUNA CFO Council Conference

Survey Says: Americans Lack Credit Score Knowledge

Warren Morrow Named 2013 CU Hero of the Year

The ABCs of APT

Identify & Monitor Indirect Auto Lending Risks

Recent Discussion

In remembering Warren, the first thing I think of was his smile. He was a gentle, caring man who always thought of others first. I was honored to be a part of the MiOpportinidad project with Affinity Credit Union, Warren and Miriam. His hard work and dedication to that project was inspirational. Warren so deserves this award.

The author really understands the credit union philosophy and I really enjoyed the analogy of his bathroom remodel. The only thing missing was pictures of the finished bathroom! :)

Thank you Phillip for showing the differences between a Big Bank that is only looking to sell you products and a Credit Union that actually looks out for its members needs. Great article!

I love and give a standing ovation to Ron Kase and to other caring people just as much as those who passed away on 2012 like Warren Morrow at Des Moines Iowa. He worked hard for those who are under-served an under-represented, but wasn't mentioned in your magazine. It may be beneficial for the entire world to know about his accomplishments no for his benefit, obviously, but to increase the number of positive and caring people and to add members the CU. Just ask Coopera Consulting at Des Moines Iowa about Warren Morrow's legacy.

That’s right Lisa. The servicing rule would not require a credit union to create its own policies and procedures if all aspects of the servicing are delegated to a sub-servicer. However, remember that the credit union will have to conduct due diligence on the sub-servicer to make sure it is following the minimum requirements for policies and procedures. Unfortunately, even those credit unions that use a third party servicer will need to have a working knowledge of the CFPB’s servicing rule.

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