Final Scenes from the 2013 CUNA Tech/Ops Council Conference

Event closes on humorous note with ‘The O’Shea Report.’

September 26, 2013

O'Shea Report

Entertainers Kris and Tim O'Shea helped the councils conclude their conference on a humorous note with a skit called “The O'Shea Report,” a spoof on Comedy Central's "The Colbert Report."

The duo advised attendees to deal with stress by avoiding all human interaction. They also joked that the Consumers Financial Protection Bureau (CFPB) is doing a great job of making everyone “CFPO’d.”

Next year’s joint conference is scheduled for Las Vegas.



Best of Show

Heather Moshier (left), CUNA Technology Council chair and executive vice president of information technology for San Diego County CU, presents the Best of Show Award to Wescom Resources Group (WRG).

Conference attendees voted on the award following 15 “speed demos” from vendors over two days. Receiving the award on behalf of WRG are Gina Kovacs, product specialist, and Jacob Clouse, sales engineer.



Miriam De Dios

About 50% of Hispanics are either unbanked or underbanked, says Coopera CEO Miriam De Dios, and their average age is 27. “Hispanics are clearly credit unions’ largest growth opportunity.”



Diana Dykstra

Credit unions must find ways to stay relevant to consumers, says Diana Dykstra, CEO of the California and Nevada Credit Union Leagues.

They should start by targeting generation Y and embracing mobile banking, she says.



Randy Romes

“Hackers tend to go for the easy money, and members are much easier targets than credit unions,” says Randy Romes, principal of information security at CliftonLarsonAllen. “In instances of cybercrime, the weakest link is the end user.”