Technology

Online Service Challenges

March 01, 2005
/ PRINT / ShareShare / Text Size +
Online Service Challenges March 1, 2005 Using Technology to Anticipate Members' Needs The biggest challenge is a lack of integration with our member database. Currently, we don't have a system that allows us to know and anticipate members' needs. Also, without a customer relationship management (CRM) system in place, we...
To view the full article, or subscribe to Credit Union Magazine.

What's Popular

Popular Stories

Recent Discussion

Your Say: What's Your Expected Loan Growth in 2015?

View Results Poll Archive