Online Service Challenges

March 01, 2005
/ PRINT / ShareShare / Text Size +
Online Service Challenges March 1, 2005 Using Technology to Anticipate Members' Needs The biggest challenge is a lack of integration with our member database. Currently, we don't have a system that allows us to know and anticipate members' needs. Also, without a customer relationship management (CRM) system in place, we...
To view the full article, or subscribe to Credit Union Magazine.

What's Popular

Popular Stories

Recent Discussion

Who Should Be the 2015 CU Hero of the Year?

View Results Poll Archive