Articles Tagged with 'consumer'

CFPB Outlines Card Marketing Guidelines

July 25, 2012
Banks' high-pressure tactics’ on credit card add-on products lead to CFPB’s first enforcement action. READ MORE

A Pause or a Reversal?

July 01, 2012
There is concern that the economy will stall in mid-2012 as it did the previous two years, at least in terms of job growth. READ MORE

Know Before You Owe Mortgages: A Game-Changer

June 11, 2012
By proposing rules after soliciting feedback, CFPB has changed the rules of the rulemaking game—and spectators need to pay attention. READ MORE

CFPB Will Keep CUs Busy

May 21, 2012
Agency puts priority on consolidated mortgage disclosures. READ MORE

CFPB Extends Reg Streamlining Deadline

May 01, 2012
Interested parties have until June 4 to provide comments on the bureau's regulatory streamlining project. READ MORE

Grow Wallet Share With Predictive Selling

April 01, 2012
CUs need to shed old mindsets and embrace sales as a way to serve members. READ MORE

The 2012 Economy: ‘Good, Not Great’

March 21, 2012
Barring any major shocks, the U.S. economy should experience gross domestic product growth of 2.5% in 2012. READ MORE

CFPB: Brace for Impact

March 01, 2012
The Consumer Financial Protection Bureau is taking very seriously its role as protector of consumers against abusive credit providers. READ MORE

Don't Sit Under the Apple Tree

February 20, 2012
A bird’s eye view of the international economic crisis. READ MORE

Checking Fees, Housing and Retirement…Oh, My!

October 10, 2011
This week's Roundup examines fees, employment news, consumer spending reports, retirement considerations, housing, and more. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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