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Articles Tagged with 'cfpb'
Beware Mortgage Servicing Rule Pollyanna
March 22, 2013
Collective sigh of relief over small servicer exemption is premature.
The CFPB Is Keeping an Aggressive Pace
March 06, 2013
Prepare for a long path of increased regulatory changes affecting virtually every consumer product and service.
CFPB Adds to Stack of Mortgage Rules
February 28, 2013
In mid-January, the CFPB opened the floodgates, and mortgage lending rules began gushing out.
CFPB Eyes Consumer Disclosure Trials
February 14, 2013
Dodd-Frank authorized the CFPB to facilitate innovation and to approve trial disclosure programs.
CFPB Issues New Proposal on International Remittances
January 21, 2013
CUNA remains concerned over remittance exemption rules.
Gearing Up for Remittance Transfers Reg
December 17, 2012
The agency released a guide for small businesses—International Fund Transfers: Small Entity Compliance Guide.
My First Year: The Good, Bad, and Downright Ugly
December 05, 2012
CUs focus too little energy on compliance. That must change.
Are You Prepared for Mortgage Audits?
December 04, 2012
Mortgage agencies are searching hard for risk.
It’s a Piece of Cake!
October 08, 2012
Think about how you reposition products or services to accommodate consumers.
CFPB Delays Ability-to-Repay Mortgage Rules
August 01, 2012
Credit Union Magazine
March 2014 digital edition
A New Payments Paradigm
Prepare for the End of Gridlock
Solving the Fannie and Freddie Puzzle
Involve Members in Unite for Good
Enhance Members’ Cross-Channel Experience
This is a great list, but falls short. Consider the myriad of other risks that can bring the credit union to its knees: Technology risks including viruses, trojans, data breaches and other forms of security compromises. People risks, including disgruntled employees, social engineering attempts, social unrest, prison breakout, social media entries that also affect the mentioned reputational risk. Environmental risks, which could include derailed or overturned chemical tankers,blizzards, hurricanes, tornados, sink holes (save the Corvettes!), earthquakes, mudslides, forest fires. Leaders always need to be asking themselves, "What could stop us from performing our mission?" A solid crisis management organization, coupled with a realistic, exercised business continuity plan is vital to ensure continued operations.
Cash America self reported the Ohio collections robo signing incident which was a violation of company policy. An outside investigation was conducted and findings were reported to the state and CFPB. Customers were refunded money due the company before any federal or state action was announced.
This important article managed to engage & inform in a few short minutes. Kudos, CU Magazine!
This is such a great example of credit unions giving back. The key with Complex Community is that they don't just do these acts of kindness just to do them. They are a part of their culture (as you noted). Before starting a similar program, other credit unions should do a deep dive into their culture and then match their program to who they are.
This article is spot-on regarding engagement. In fact, many credit unions need to replace their sales training with member engagement training. Your members don't want to be sold to--they want to be engaged with. Likewise, your front-line staff are not sales people--they are educators.
Tweets by @cumagazine
Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?
William Armstrong, Northeast Community CU
Dan Morrisey, Queen of Peace Arlington FCU
William Rissel, Fort Knox FCU
Joni Senkpeil, Illinois CU System
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