Articles Tagged with 'payments'

Stars Align for Mobile Payments

August 21, 2013
Redefining payments will help CUs reduce costs, increase revenue, and create a better member experience. READ MORE

Timing is Everything in the Changing Payments Space

July 09, 2013
Payments products and services represent 75% of CUs' fee income. READ MORE

‘Enter the Mobile Payments Era’

May 11, 2013
Mobile services can help CUs serve young adults, small business owners, and the underserved. READ MORE

Study Reveals Strong Demand for Real-Time Payments

April 23, 2013
Payment services are especially popular among members of Generation Y. READ MORE

Mobile Services a Must-Have

March 13, 2013
Cutting-edge mobile services level the playing field against larger competitors. READ MORE

Slithering Toward a Solution

February 04, 2013
Band-Aid approaches to solving dilemmas eventually create more problems than they solve. READ MORE

Gear Up for Success

January 07, 2013
Find the right tools to help your CU weather any storm that comes along. READ MORE

Mobile Payments Revolution Coming

August 27, 2012
Security concerns remain the top reason consumers don’t make mobile payments. READ MORE

The Mobile Wallet

August 11, 2012
But even plastic cards might become passé with the entrance of the mobile wallet. READ MORE

Payments Trends Will Alter CU Business Model

June 01, 2012
The credit union business model is in jeopardy because of changes in the payment ecosystem. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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