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Articles Tagged with 'engagement'
Trust and Competence Grow Membership
February 10, 2014
Trust is earned over time through consistency in words and actions.
Ten Ways to Make Your Social Media Rock
September 13, 2013
Social media may have a low cost of entry—but it’s not easy to do well.
It’s a Big World, But There’s No Place Like Home
May 20, 2013
Home is where we can make the biggest impact.
Five Social Media Insights
February 13, 2013
Filene pilot helps CUs improve their presence on social media.
The Road to Employee Engagement
February 11, 2013
Engagement is a byproduct of the development and career planning we provide employees.
Three Must-Have Leadership Traits—and How to Use Them
August 01, 2012
Look for three key personality traits when identifying and enabling high-performing mid-level managers.
The Business Case for Employee Engagement
June 20, 2012
As more baby boomers retire, demand for talent will exceed supply.
Measure Your Social Media Success
June 06, 2012
Marketers struggle to figure out how social media fits into the marketing mix and how to gauge its performance.
CUs Need Credible Leaders
September 01, 2010
One of the best antidotes to organizational ills is credible leadership.
Credit Union Magazine
March 2014 digital edition
Prepare for the End of Gridlock
At Freedom First CU, People 'Bank for Good'
Many Consumers Burdened by 'Debito'
Enhance Members’ Cross-Channel Experience
Prevent Workplace Fraud and Theft: Six Tips
Mobile banking has come a long way. But I have to wonder why credit unions are not using their mobile platform for marketing purposes? I've asked many of my clients this question and the answer I hear most often is that their mobile platform provider hasn't developed that functionality yet. Are we missing BIG opportunities here?
This is a great list, but falls short. Consider the myriad of other risks that can bring the credit union to its knees: Technology risks including viruses, trojans, data breaches and other forms of security compromises. People risks, including disgruntled employees, social engineering attempts, social unrest, prison breakout, social media entries that also affect the mentioned reputational risk. Environmental risks, which could include derailed or overturned chemical tankers,blizzards, hurricanes, tornados, sink holes (save the Corvettes!), earthquakes, mudslides, forest fires. Leaders always need to be asking themselves, "What could stop us from performing our mission?" A solid crisis management organization, coupled with a realistic, exercised business continuity plan is vital to ensure continued operations.
Cash America self reported the Ohio collections robo signing incident which was a violation of company policy. An outside investigation was conducted and findings were reported to the state and CFPB. Customers were refunded money due the company before any federal or state action was announced.
This important article managed to engage & inform in a few short minutes. Kudos, CU Magazine!
This is such a great example of credit unions giving back. The key with Complex Community is that they don't just do these acts of kindness just to do them. They are a part of their culture (as you noted). Before starting a similar program, other credit unions should do a deep dive into their culture and then match their program to who they are.
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Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?
William Armstrong, Northeast Community CU
Dan Morrisey, Queen of Peace Arlington FCU
William Rissel, Fort Knox FCU
Joni Senkpeil, Illinois CU System
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