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Articles Tagged with 'communications'
Gentile: Continue to Tell the CU Story
January 02, 2014
‘Do the right thing for members all the time.’
How to Tell the CU Story and Get People to Listen
October 09, 2013
A story requires passion—something too many organizations are hardwired to downplay or ignore.
Crisis Communications: What to do when ‘Stuff’ Happens
March 27, 2013
Crisis communications is a dialogue, not a monologue.
Four Must-Have Job Skills for 2013
January 19, 2013
Clear communications, personal branding, flexibility and productivity are key skills.
Is Your CU Ready to Respond After a Disaster?
November 03, 2012
Seven tips for an effective crisis communications plan.
Spouses More Distracting than Social Media
September 01, 2012
Only 4% of respondents say personal communications top their list of biggest workplace distractions.
Lending in the Not-Too-Distant Future
July 25, 2011
Technology will continue to change how members obtain CU services.
Innovation Teams Need Clarity
March 07, 2011
Create a strong connection between your growth initiatives and your brand strategy.
Social Media Growth
March 01, 2011
Companies see success using social media tools, social buying sites catching on, and communication tips for innovation work groups.
Credit Union Magazine
March 2014 digital edition
A New Payments Paradigm
Prepare for the End of Gridlock
Solving the Fannie and Freddie Puzzle
At Freedom First CU, People 'Bank for Good'
Many Consumers Burdened by 'Debito'
Mobile banking has come a long way. But I have to wonder why credit unions are not using their mobile platform for marketing purposes? I've asked many of my clients this question and the answer I hear most often is that their mobile platform provider hasn't developed that functionality yet. Are we missing BIG opportunities here?
This is a great list, but falls short. Consider the myriad of other risks that can bring the credit union to its knees: Technology risks including viruses, trojans, data breaches and other forms of security compromises. People risks, including disgruntled employees, social engineering attempts, social unrest, prison breakout, social media entries that also affect the mentioned reputational risk. Environmental risks, which could include derailed or overturned chemical tankers,blizzards, hurricanes, tornados, sink holes (save the Corvettes!), earthquakes, mudslides, forest fires. Leaders always need to be asking themselves, "What could stop us from performing our mission?" A solid crisis management organization, coupled with a realistic, exercised business continuity plan is vital to ensure continued operations.
Cash America self reported the Ohio collections robo signing incident which was a violation of company policy. An outside investigation was conducted and findings were reported to the state and CFPB. Customers were refunded money due the company before any federal or state action was announced.
This important article managed to engage & inform in a few short minutes. Kudos, CU Magazine!
This is such a great example of credit unions giving back. The key with Complex Community is that they don't just do these acts of kindness just to do them. They are a part of their culture (as you noted). Before starting a similar program, other credit unions should do a deep dive into their culture and then match their program to who they are.
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Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?
William Armstrong, Northeast Community CU
Dan Morrisey, Queen of Peace Arlington FCU
William Rissel, Fort Knox FCU
Joni Senkpeil, Illinois CU System
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