Articles Tagged with 'communications'

Gentile: Continue to Tell the CU Story

January 02, 2014
‘Do the right thing for members all the time.’ READ MORE

How to Tell the CU Story and Get People to Listen

October 09, 2013
A story requires passion—something too many organizations are hardwired to downplay or ignore. READ MORE

Crisis Communications: What to do when ‘Stuff’ Happens

March 27, 2013
Crisis communications is a dialogue, not a monologue. READ MORE

Four Must-Have Job Skills for 2013

January 19, 2013
Clear communications, personal branding, flexibility and productivity are key skills. READ MORE

Is Your CU Ready to Respond After a Disaster?

November 03, 2012
Seven tips for an effective crisis communications plan. READ MORE

Spouses More Distracting than Social Media

September 01, 2012
Only 4% of respondents say personal communications top their list of biggest workplace distractions. READ MORE

Lending in the Not-Too-Distant Future

July 25, 2011
Technology will continue to change how members obtain CU services. READ MORE

Innovation Teams Need Clarity

March 07, 2011
Create a strong connection between your growth initiatives and your brand strategy. READ MORE

Social Media Growth

March 01, 2011
Companies see success using social media tools, social buying sites catching on, and communication tips for innovation work groups. READ MORE

heroes

What's Popular

Popular Stories

Recent Discussion

Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

Your Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?

View Results Poll Archive