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Articles Tagged with 'channels'

Offer Seamless Service

January 01, 2011
The single branch channel is a thing of the past for financial services. READ MORE

Ten Tips for Mobile ROI

December 09, 2011
Don’t simply “check the box” and provide basic online banking functionality—without having an overall online channel optimization strategy. READ MORE

What’s the Future of the Branch?

June 19, 2012
Expect branches to become leaner, and more specialized and sales-focused. READ MORE

Will Mobile Demolish the Branch?

September 26, 2012
Members’ use of your mobile-service channels will continue to grow—perhaps dramatically—in the next few years. READ MORE

Time to Transform the 'Face' of CUs

October 01, 2012
How can CUs leverage their strengths to compete in today’s marketplace and continue to thrive in the future? READ MORE

Report to Subscribers

November 18, 2012
As we continue to refine our electronic delivery channels, please let us know how we’re doing and how we can improve. READ MORE

Embrace Real-Time Data, Multiple Channels for Lending Success

January 14, 2013
Most loan applications are antiquated and burdensome, mobile expert says. READ MORE

CU Security: Take an Enterprise Approach

March 18, 2013
Take a singular view of the CU’s multiple touch points. READ MORE

Five Reasons CUs Can’t Afford to Wait on Mobile

February 12, 2013
Members increasingly rely on the mobile channel as their primary form of communication. READ MORE
May Cover

Credit Union Magazine

• May digital edition

May 2013

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Look into the Future of Finance

Finovate Highlights Industry's Best and Brightest

Jump-Start Your Loan Portfolio: Nine Steps

The Bottom Line About Branding

Are You Selling Products—Or Helping Members Achieve Their Goals?

Recent Discussion

In remembering Warren, the first thing I think of was his smile. He was a gentle, caring man who always thought of others first. I was honored to be a part of the MiOpportinidad project with Affinity Credit Union, Warren and Miriam. His hard work and dedication to that project was inspirational. Warren so deserves this award.

The author really understands the credit union philosophy and I really enjoyed the analogy of his bathroom remodel. The only thing missing was pictures of the finished bathroom! :)

Thank you Phillip for showing the differences between a Big Bank that is only looking to sell you products and a Credit Union that actually looks out for its members needs. Great article!

I love and give a standing ovation to Ron Kase and to other caring people just as much as those who passed away on 2012 like Warren Morrow at Des Moines Iowa. He worked hard for those who are under-served an under-represented, but wasn't mentioned in your magazine. It may be beneficial for the entire world to know about his accomplishments no for his benefit, obviously, but to increase the number of positive and caring people and to add members the CU. Just ask Coopera Consulting at Des Moines Iowa about Warren Morrow's legacy.

That’s right Lisa. The servicing rule would not require a credit union to create its own policies and procedures if all aspects of the servicing are delegated to a sub-servicer. However, remember that the credit union will have to conduct due diligence on the sub-servicer to make sure it is following the minimum requirements for policies and procedures. Unfortunately, even those credit unions that use a third party servicer will need to have a working knowledge of the CFPB’s servicing rule.

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