Articles Tagged with 'fraud'

Advanced Transaction Monitoring Mitigates ACH Fraud Losses

March 07, 2013
Cyber criminals have cost U.S. companies more than $15 billion over the past five years. READ MORE

EMV Conversion Planning: 12 Tips

March 01, 2013
A 12-point road map as your CU plots the switch from magnetic stripe to chip cards. READ MORE

It’s Elementary, My Dear Watson!

January 28, 2013
How might you easily communicate basic features and functions in a welcoming way? READ MORE

Employee Fraud: Prevent the Inside Job

December 18, 2012
Employee theft causes more business bankruptcies than any other type of crime. READ MORE

Fraud Liability Adds Urgency to Card Technology Changes

November 16, 2012
CUNA Mutual Group’s Ann Davidson has been preaching the need to migrate to chip technology for more than a year. READ MORE

Tips to Combat Fraud

November 01, 2012
It can be difficult to detect fraud schemes at CUs. READ MORE

How Can CUs and Small Businesses Fight Check Fraud?

October 23, 2012
Organizations may be losing as much as 5% of their annual revenues due to fraud. READ MORE

Mortgage Fraud Advisory

October 01, 2012
No single red flag will be definitive proof of fraudulent activity. READ MORE

The Trouble with Enigmas

August 13, 2012
Consumers don’t have the time or inclination to solve riddles, decipher cryptic messages, or unwrap enigmas. READ MORE

Avoid the Seven Deadly Sins of Internal Audit

July 12, 2012
Boards and management want an internal audit function that can help the CU attain its objectives. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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