Articles Tagged with 'financial'

Digital Shift Continues in Financial Services

February 28, 2012
Consumers are gravitating more toward online and mobile channels for daily financial management, and they’re showing a strong interest in tablet banking services. READ MORE

The True Cost of Poor Workforce Utilization

February 10, 2012
Relying too heavily on tellers to perform administrative tasks can reduce their productivity in other important measures. READ MORE

The Trainer’s Call

February 09, 2012
Motivation, inspiration, and energy are the wellsprings of motivation for the CU training professional. READ MORE

Eight CUs Will Introduce Coopera Card

February 02, 2012
Card will help CUs ease Hispanic consumers’ entry into the financial mainstream. READ MORE

CUNA Mutual Reports Strong Financials

November 17, 2011
Despite continuing economic pressures, CUNA Mutual Group posted a strong performance in key financial measures through the third quarter of 2011. READ MORE

Five Things to Consider Before Moving to the Cloud

September 23, 2011
Several needs are fueling the increased interest in cloud-based computing and communications. READ MORE

Mobile Apps, Rewards Top Finovate Agenda

September 22, 2011
New mobile applications and fresh spins on consumer and merchant rewards programs dominated much of the discussion during FinovateFall in New York City. READ MORE

Here Comes the 'She-Conomy'

September 11, 2011
This and other key demographic, social, economic, and technological trends have substantial implications for CUs. READ MORE

Co-op Financial Services to Sponsor Scholarships

August 08, 2011
This is the second year CO-OP Financial Services is sponsoring scholarships to this event. READ MORE

A Research-Rich Summer

July 01, 2011
Projecting future financial services trends isn't for the meek. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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