Articles Tagged with 'financial'

Internet Banking: What Do Consumers Want?

October 09, 2012
Internet banking has come a long way since first-generation solutions were introduced in the 1990s. READ MORE

Time Is Right for a ‘CU Constitutional Convention’

October 01, 2012
Our shared spirit of cooperation can be the key success factor for global financial health. READ MORE

Can the Movement Reach for a Common Vision?

October 01, 2012
People are turning to CUs for value, great service, and a sense of community—and CUs continue to deliver. READ MORE

 We Must Take a Broader View of Collaboration

October 01, 2012
Can you imagine a court ordering someone to pay $5,000 in interest on a $150 loan? READ MORE

Will Mobile Demolish the Branch?

September 26, 2012
Members’ use of your mobile-service channels will continue to grow—perhaps dramatically—in the next few years. READ MORE

The 10 Fee Commandments

September 24, 2012
CUs everywhere are looking for new sources of income. READ MORE

Cloud Integration Creates Common Platforms

September 07, 2012
In addition, business process outsourcing will help CUs maximize efficiencies and reduce costs. READ MORE

What Tech Innovations Lie Ahead?

September 06, 2012
Look before leaping onto the latest technology bandwagon. READ MORE

Stretch the Boundaries

September 01, 2012
Tarrant County Credit Union CEO Lily Newfarmer is a Credit Union Hero. READ MORE

CUs Snowed Under by Compliance Burden

September 01, 2012
The pace of regulatory change in the credit union movement today is unprecedented. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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