Articles Tagged with 'financial'

When the GAO Calls, People Listen—and Speak Up

June 01, 2011
GAO study finds successful financial education programs are timely, accessible, and culturally sensitive. READ MORE

20 Questions for Your CRM Provider

May 18, 2011
If a vendor makes a claim but won’t guarantee it in writing, that speaks volumes. READ MORE

The Future of Financial Services: Four Key Trends

May 04, 2011
Personal relationships with consumers and businesses will become increasingly important in the future. READ MORE

NCUA Promotes Financial Literacy Grants

April 14, 2011
NCUA will distribute $200,000 in Financial Education and Financial Literacy Initiative grants for low-income CUs. READ MORE

Boomer Loyalty Has Limits

April 01, 2011
Baby boomers' needs are diverse and complex. These members can be a viable target for long-term relationships if CUs can meet their needs. READ MORE

CUNA Offers Board Financial Literacy Certificate

March 14, 2011
CUNA helps CUs prepare for NCUA requirements on board financial literacy. READ MORE

Maxwell, Herring Award Winners Continue Tradition of Service

March 04, 2011
The Dora Maxwell Social Responsibility/Louise Herring Philosophy in Action Awards winners have long histories of socially responsible activities to make their communities better and to improve members’ financial health. READ MORE

10 Ways the Consumer Financial Protection Bureau Will Affect CUs

March 01, 2011
The CFPB has a sweeping mandate and raises many questions. READ MORE

Support Financial Education

February 27, 2011
NCUF will focus on financial education initiatives through REAL Solutions. READ MORE

Does Your CU Have the Guts?

February 23, 2011
CUs should intervene when members are about to make poor financial decisions—even if it means turning away loans. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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