Articles Tagged with 'credit'

Want to Attract Hispanic Members? Build a Community Presence

June 20, 2011
Several barriers have kept CUs from engaging fully with the Hispanic community. READ MORE

‘Top-Level Thinking, Bottom-Line Success’

June 14, 2011
CUNA CFO Council conference addresses everything from interchange to innovation to investments. READ MORE

Ready for July 21?

June 11, 2011
July 21, 2011, is a significant date for all credit union compliance staff. Why? READ MORE

Get a Charge Out of Your Cards

June 07, 2011
Credit card profitability is surprisingly robust for many CUs. READ MORE

ALM Helps CUs Tough It Out

June 02, 2011
ALM involves constant planning for possible future scenarios. READ MORE

Insist On a Reasonable Immigration Compromise

June 01, 2011
So what's a CU to do? Ask its staff to become immigration enforcement officers? READ MORE

Abusive Card Practices Continue With ‘Business Cards’

June 01, 2011
Research shows small businesses and consumers subject to hair-trigger interest rates and unpredictable rate increases. READ MORE

After the CARD Act

May 27, 2011
The industry has seen significant improvements since the legislation went into effect. But card issuers are finding new ways to recoup lost revenue. READ MORE

Credit Card Rates, Fees Stabilize After Reform

May 20, 2011
Pew report measures how the credit card industry has changed since the CARD Act's passage. READ MORE

Rates & Ratios: Members Take Up ARMs

May 18, 2011
Overall, CU loans outstanding decreased 0.1% during March, compared to a 0.4% decrease during February. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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