Articles Tagged with 'credit'

Five Best Practices for Online Cross-Selling

June 21, 2012
“Members don’t want to click eight times to find what they want,” says Fiserv’s Geoff Knapp. READ MORE

Mercer: Good Isn’t Good Enough

June 20, 2012
‘We can’t play at the same level by working harder using the same techniques.' READ MORE

Gen Y Merits Different Approach From CUs

June 20, 2012
How do you make inroads with young consumers? Give them something they can believe in. READ MORE

What’s the Future of the Branch?

June 19, 2012
Expect branches to become leaner, and more specialized and sales-focused. READ MORE

Cheney: Look to the Future With a Common Purpose

June 19, 2012
Don’t let others define what CUs are and what they should be, CUNA's CEO urged ACUC attendees Monday. READ MORE

‘Hero’ Kase Proud to Help Members Start Their Financial Lives

June 18, 2012
Landmark CU CEO Ron Kase accepts award during America’s CU Conference. READ MORE

Small CU Roundtable Meets at ACUC

June 18, 2012
Small CU professionals kick off the 2012 America’s Credit Union Conference Sunday afternoon. READ MORE

Serving Small Biz Important to Latino CUs

June 17, 2012
Sixty percent of small businesses can’t get needed credit. READ MORE

Service to Hispanics: Embrace the Inevitable

June 17, 2012
Hispanics now account for 26% of U.S. births. READ MORE

‘Stay Curious’ and Other Keys to Marketing Success

June 15, 2012
“Despite our never-ending deadlines and projects, remember to have fun and build relationships along the way.” READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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